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Automotive Service Writer, Lube/Tire tech
Job
SML Tires Point S
Belle Fourche, SD (In Person)
$36,651 Salary, Full-Time
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Job Description
We are hiring a Automotive Service Writer/Tire/Lube Tech professional to join our team. If you're excited to be part of a winning team, SML Tires is a great place to grow your career. You'll be glad, you applied to SML Tires / Point S. SML Tires is one of the leading companies in our field in the area. We are hiring a talented Service Writer professional to join our team. If you're excited to be part of a winning team, SML Tires. is a great place to grow your career. You'll be glad you applied to SML Tires. . Competitive wage with performance incentives!
- Extensive training in all of our systems! . We have a very comfortable work environment, a clean shop and office! . We train our technicians and service advisor's regularly and believe you must have the knowledge and tools to perform at your potential in today's automotive industry!
- Communication is important to team success so we have regular shop meetings and interaction with management and ownership!
- We work as a team and that is the key to our success! Responsibilities for Service Writer
- Provide excellent customer service from intake to release of vehicle, and perform any additional follow up
- Listen carefully to customer descriptions and assess the vehicle to determine the best repair plan
- Advise the customer on the auto repairs that you recommend and offer a pricing quote
- Communicate with parts sellers and technicians to make sure everything needed is on hand
- Provide updates to customers as their work is completed
- Answer detailed questions about services performed and price information
- Maintain customer records by keeping all files organized
- Schedule appointments over the phone Qualifications for Service Writer
- Basic math and accounting knowledge
- Understanding of auto mechanics and the ability to identify appropriate repairs for vehicle problems
- Ability to break down complicated automotive or industry topics into understandable advice meant for customer understanding
- Computer and data-entry skills
- Organizational and record-keeping skills
- Ability to stand, walk, sit and lift up to 25 pounds
- Have a teamwork mindset in the workplace and accept feedback on your work
- Understand the typical format of company schedules in order to manage time efficiently
- Ability to multitask, work in fast pace settings and offer flexible hours on your schedule Lube/Tire tech does oil changes.