Water Meter Customer Service Mechanic Night Truck Lead

Water Meter Customer Service Mechanic Night Truck Lead City of Chesapeake

• 3.6 Chesapeake, VA Job Details Full-time $36,734
• $54,642 a year 3 hours ago Qualifications High school diploma or GED Driver's License Full Job Description Position Information Working Title of Vacant Position Water Meter Customer Service Mechanic Night Truck Lead Job Type Full Time Posting Type Public Number of Vacancies 1 Department

PUBLIC UTILITIES

Division

PUB UTIL BUS/CUST SVC

Requisition Number 202663 Number of hours worked per week 40+ Work Schedule Monday-Friday 12pm to 8:30pm or until all assigned work is complete. Some overtime mandatory. Some Saturdays. Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Work Site Location Chesapeake VA Position Driving Requirement R

• Routine Pay Grade GE03

Pay Basis Semi-Monthly Advertised Salary Starting Range:

$36,734

• $54,642 Salary based on experience and qualifications.

Job Description This position is located at 432 Shea Drive, Chesapeake VA. Are you mechanically inclined? Enjoy problem-solving? Prefer working outdoors? If so, the Customer Service Mechanic position may be the perfect fit for you! The Customer Service Mechanic plays a vital role in the field operations of the Department of Public Utilities. This position handles a range of duties during and after City Hall hours, serving as a first responder for water-related customer concerns. From inspecting leaks and performing emergency water shutoffs to supporting meter reading and maintenance, the Customer Service Mechanic is essential to ensuring safe, accurate, and dependable service.

Key Responsibilities:

Respond promptly to customer service requests, including leak inspections and emergency water shutoffs. Assist day mechanics with repairs, maintenance, and installations as needed. Support meter reading operations, including performing re-reads and route assistance. Conduct water meter changes and turn water services on or off for residential and commercial customers. Maintain accurate records of all work completed and submit reports to supervisor at the end of each shift. Provide courteous and professional customer service while addressing water-related concerns. Drive and maintain a city-issued vehicle in accordance with city policies.

Working Conditions & Requirements:

Work is performed primarily outdoors in varying weather conditions. Must be able to work independently and manage time effectively to complete all assigned tasks each night, regardless of duration. Some Saturday shifts are required. Must be available to respond during severe weather events, emergencies, or other critical situations as directed by the department. The City of Chesapeake offers an exceptional range of benefits. Required Qualifications

VOCATIONAL / EDUCATIONAL REQUIREMENTS

: Requires high school diploma or GED and any combination of education and experience equivalent to satisfactory completion of one year of college education.

EXPERIENCE REQUIREMENTS

: In addition to satisfying the vocational/education standards, this position requires a minimum of one month of related, full-time equivalent experience.

SPECIAL CERTIFICATIONS AND LICENSES

: Requires a valid driver's license and a driving record that is in compliance with City Driving Standards .

SPECIAL REQUIREMENTS

: Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties. Preferred Qualifications 4-6 months of direct experience or related work in water meter customer service mechanic work. Proficiency in using hand tools in a field or utility setting. Experience in reading, servicing, or maintaining water meters, including route-based meter reading. Familiarity with commercial-sized water meters and their operation. Posting Detail Information Job Open Date 06/10/2026 Job Close Date 06/24/2026 Open Continuous No Special Instructions to Applicants Thank you for your interest in a career with the City of Chesapeake! We are an exceptional place to live, learn, work, farm and play. Please read the following instructions to ensure successful submittal of your application. Applications are only accepted through the online job portal. Persons requiring accommodations, please contact City of Chesapeake's Human Resources Department at (757) 382-6492. Applications must contain your complete work history including job duties, dates of employment (start and end dates), hours worked, and employees supervised, if applicable. Application questions marked with an asterisk are required and must be answered in order to complete the application. Failure to submit a complete application may result in loss of consideration.

Medical Marijuana:

In accordance with City policy, this position is deemed safety-sensitive. As such, applicants for this position are subject to pre-employment drug/alcohol testing after receiving a conditional offer of employment and may also be subject to random testing. This drug test includes testing for marijuana. Possession of a medical marijuana card will not excuse an applicant from the testing process; however, a test will not be considered positive for marijuana if a valid medical marijuana certification is presented unless the position requires a commercial driver's license (CDL) or is a sworn law-enforcement officer/deputy. ADA Checklist Overall Physical Strength Demands Overall Physical Strength Demands M=Medium

• Exerting 20-50 lbs. occasionally, 10-25 lbs. frequently, or up to 10 lbs. constantly Physical Demands C = Continuously
• 2/3 or more of the time. F = Frequently
• From 1/3 to 2/3 of the time. O = Occasionally
• Up to 1/3 of the time. R = Rarely
• Less than 1 hour per week. N = Never
• Never occurs. Standing Continuously
• 2/3 or more of the time. Sitting Frequently
• From 1/3 to 2/3 of the time. Walking Continuously
• 2/3 or more of the time. Lifting Frequently
• From 1/3 to 2/3 of the time. Lifting Amount Exerting up to 20 to 50 lbs Carrying Frequently
• From 1/3 to 2/3 of the time. Carrying Weight Exerting up to 20 to 50 lbs Pushing/Pulling Rarely
• Less than 1 hour per week. Pushing/Pulling Weight Exerting up to 10 lbs Reaching Frequently
• From 1/3 to 2/3 of the time. Handling Frequently
• From 1/3 to 2/3 of the time. Fine Dexterity Frequently
• From 1/3 to 2/3 of the time. Kneeling Frequently
• From 1/3 to 2/3 of the time. Crouching Frequently
• From 1/3 to 2/3 of the time. Crawling Rarely
• Less than 1 hour per week. Bending Frequently
• From 1/3 to 2/3 of the time. Twisting Frequently
• From 1/3 to 2/3 of the time. Climbing Rarely
• Less than 1 hour per week. Balancing Rarely
• Less than 1 hour per week. Vision Continuously
• 2/3 or more of the time. Hearing Occasionally
• Up to 1/3 of the time. Talking Frequently
• From 1/3 to 2/3 of the time. Foot Controls Continuously
• 2/3 or more of the time.

Machines, Tools, Equipment and Work Aids Used City vehicle, basic hand tools and standard office equipment Protective Equipment Required Safety shoes, vests, hard hat Health and Safety D = Daily W = Several Times Per Week M = Several Times Per Month S = Seasonally N = Never Mechanical Hazards M = Several Times Per Month Chemical Hazards N = Never Electrical Hazards M = Several Times Per Month Fire Hazards N = Never Explosives N = Never Communicable Diseases N = Never Physical Danger or Abuse N = Never Other If Other, Description Environmental Factors D = Daily W = Several Times Per Week M = Several Times Per Month S = Seasonally N = Never Dirt and Dust D = Daily Extreme Temperatures S = Seasonally Noise and Vibration N = Never Fumes and Odors N = Never Wetness/Humidity D = Daily Darkness or Poor Lighting D = Daily Primary Work Location Vehicle, Outdoors Non-Physical Demands C = Continuously

• 2/3 or more of the time. F = Frequently
• From 1/3 to 2/3 of the time. O = Occasionally
• Up to 1/3 of the time. R = Rarely
• Less than 1 hour per week. N = Never
• Never occurs. Time Pressures Continuously
• 2/3 or more of the time. Emergency Situations Occasionally
• Up to 1/3 of the time. Frequent Change of Tasks Continuously
• 2/3 or more of the time. Irregular Work Schedule/Overtime Rarely
• Less than 1 hour per week. Performing Multiple Tasks Simultaneously Continuously
• 2/3 or more of the time. Working Closely with Others as Part of a Team Continuously
• 2/3 or more of the time. Tedious or Exacting Work Continuously
• 2/3 or more of the time.

Noisy/Distracting Environment N = Never Other If Other, Description Can anyone assist the employee in performing the primary tasks assigned to this position? If yes, identify the eligible task(s) Yes. Other day mechanics and night truck can assist with all tasks. Professional References Professional References Please provide contact information for professional references. Minimum Requests 0 Maximum Requests 4