E-Bike Mechanic and Service Technician

E-Bike Mechanic and Service Technician Offbeat Bikes Chicago, IL Job Details Part-time $19 - $25 an hour 17 hours ago Benefits Employee discount Flexible schedule Qualifications Computer operation Mechanic experience Equipment repair Customer service Computer literacy Attention to detail Organizational skills Mobile devices Full Job Description About Us Offbeat Bikes is a friendly bike shop specializing in cargo and electric bikes. We believe that e-bikes can change the world and exist to inspire confident riders in Chicago and beyond. We are an independently owned shop that has seen steady growth in the last several years and are excited to welcome a new mechanic to our service center. Our customer base spreads across Chicagoland and the midwest, serving hundreds of customers locally and adding more each year. You're the right person for this job if… You're a bike mechanic with experience and good organization skills. This is a hands-on position diagnosing and servicing bikes. You should be comfortable managing your own workload, making decisions independently, and pitching in on any task. You have an attention to detail and a willingness to stick with a problem until it's solved. We diagnose, repair, service, and educate about our customers' bikes. You're a good communicator. As a small shop, we don't follow a traditional management hierarchy and instead rely on open communication to ensure the shop is running smoothly for everyone. We expect everyone to share knowledge freely and believe we are strongest when we help each other grow. You're excited to join a growing independently-owned business. Working here means you won't get lost in a corporate conglomerate. Our self-led work environment offers scheduling flexibility and the opportunity to take on more responsibility as we grow. Our focus on sustainable growth and internal promotion provides long-term opportunities for you to expand your skills and grow alongside us. How we work We are a small but mighty shop with a self-led work environment where everyone is expected to contribute within their role, often without explicit direction. We prioritize accessibility and welcome everyone into our shop by treating everyone with kindness and dignity. Our customer interactions are low-pressure and friendly. Responsibilities Assembling new e-bikes and performing quality checks Diagnosing, repairing, and servicing customer bikes, treating both mechanical issues and electronic malfunctions Keeping records of service and repairs Communicating with customers about services performed, timelines for pickup, and schedules for maintenance Maintaining tools and equipment for an organized, safe workspace Assisting with ordering and managing parts inventory Maintaining current e-bike certifications Qualifications Experience working as a bike mechanic Experience with e-bikes preferred but not required Able to lift 40+ pounds Excellent communication skills, willingness to interact with customers in an accessible way Self-motivated and proactive, able to manage your own schedule while being organized and punctual Attention to detail, problem-solving, and a desire to continually learn and share knowledge Comfortable with basic computer software and ability to log tasks using your smartphone Benefits Flexible schedule Use of related tools Employee discounts Stocked snack bar •waiting period may apply

Job Type:

Part-time Pay:

$19.00 - $25.00 per hour

Benefits:

Employee discount Application Question(s): How is biking a part of your life? Please note any relevant experience or anything you would like us to know about why you are applying for this job.

Experience:

Bike Mechanic:

1 year (Preferred) Ability to

Commute:

Chicago, IL 60647 (Preferred)

Work Location:

In person