Preventive Maintenance Engineer

Preventive Maintenance Engineer The Palms Hotel & Spa - 4.0 Miami Beach, FL Job Details Full-time 1 day ago Qualifications Carpentry Maintenance English Equipment malfunction troubleshooting High school diploma or GED Electrical systems Power tools Hand tools Mechanical troubleshooting Full Job Description

ABOUT US

The Palms Hotel and Spa, Miami Beach, is an independent luxury beach resort focused on wellness, sustainability and personalized service. Our beachfront property features 247 guest rooms and suites, an extensive tropical garden and pool area with Tiki Bar, a spacious beach concession, and over 8,000 square feet of indoor and outdoor meeting space for social and corporate events. The hotel's signature eatery, Essensia Restaurant and Bar, delivers all-natural dining with a focus on locally and sustainably sourced ingredients. The Palms AVEDA Spa features holistic treatments influenced by ancient Ayurvedic philosophy designed to deliver a highly personalized experience. A member of Preferred Hotels and Resorts and Beyond Green, The Palms has been independently owned and operated by a European family for over 25 years. Known as Miami Beach's premier destination for wellness and relaxation, a forerunner in sustainable hotel operations, an expert in wedding services, an authority in healthful eating and all-natural spa services, our hotel, restaurant and spa have won many accolades and awards. Enjoy a stable work environment in a professionally run hotel, where we help each other to flourish and grow. Come and be a part of The Palms family!

JOB SUMMARY

The Preventive Maintenance Engineer is responsible for maintaining the hotel's guest rooms, public areas, and back-of-house facilities in excellent operating condition through preventive maintenance, troubleshooting, and repair activities. This position plays a critical role in ensuring optimal guest satisfaction by responding promptly and professionally to guest room maintenance requests and room call functionality concerns. The role requires strong hospitality-focused service skills, technical maintenance knowledge, and the ability to prioritize and complete work efficiently in a luxury hotel environment.

MAIN DUTIES & RESPONSIBILITIES

Perform preventive maintenance and repairs throughout guest rooms, corridors, public spaces, offices, and back-of-house areas. Respond promptly to guest room maintenance calls and service requests with a strong focus on hospitality, urgency, professionalism, and guest satisfaction. Troubleshoot and repair guest room functionality issues including HVAC systems, lighting, electrical outlets, plumbing fixtures, drains, toilets, showers, sinks, televisions, safes, locks, door hardware, window treatments, and furniture. Ensure all guest room equipment and amenities are fully operational and meet hotel quality standards prior to room occupancy. Inspect guest rooms regularly to identify deficiencies and proactively address maintenance concerns before they affect the guest experience. Perform minor electrical, plumbing, carpentry, painting, and mechanical repairs as assigned. Repair and replace faucets, shower heads, pipe sections, light bulbs, switches, circuit breakers, toilet components, door hardware, furniture components, and related equipment. Ensure televisions, internet connectivity equipment, electronic locks, and related guest room technology systems remain functional and in proper working order. Open and reset guest room safes as required. Maintain all tools, engineering equipment, storage areas, and workshops in a clean, safe, and organized condition. Monitor inventory levels of engineering supplies and communicate material needs to supervisors. Support sustainability initiatives by minimizing waste and promoting energy and water conservation practices. Assist with emergency response situations, equipment failures, and operational needs as directed by Engineering leadership. Maintain accurate records of completed preventive maintenance and room call activities. Collaborate effectively with Housekeeping, Front Office, and other departments to ensure timely room availability and operational efficiency.

OTHER DUTIES & RESPONSIBILITIES

Maintain the highest level of customer service and guest satisfaction according to the standards set forth by The Palms Hotel and Spa Ensure compliance with health and sanitation policies in all areas Adhere to all fire, safety, and security procedures according to hotel policy Adhere to all sustainability guidelines as per the Inspired by Nature Program.

QUALIFICATIONS

Knowledge, Skills, and Abilities Required:

Knowledge of general maintenance practices including electrical, plumbing, HVAC, carpentry, and mechanical systems. Ability to troubleshoot and resolve guest room maintenance issues efficiently and professionally. Strong hospitality mindset with commitment to guest satisfaction and service excellence. Ability to prioritize multiple room calls and maintenance requests in a fast-paced hotel environment. Working knowledge of hand tools, power tools, and maintenance equipment. Ability to work independently and as part of a team. Strong communication and interpersonal skills. Ability to remain calm and professional under pressure. Strong attention to detail and organizational skills. Functional ability to communicate effectively in English with guests and coworkers; additional languages are an asset. Ability to follow written, verbal, and scheduled instructions. Ability to maintain a professional appearance and demeanor at all times. Education/Certifications High School Diploma or equivalent required. Technical or vocational training in Engineering, HVAC, Electrical, Plumbing, or related field preferred. Minimum one (1) year of maintenance experience in hospitality, hotels, resorts, or commercial properties preferred. HVAC certification, electrical certification, or related trade certifications are considered an asset.

WORK CONDITIONS & PHYSICAL DEMANDS

Ability to stand and walk for extended periods of time. Frequent bending, kneeling, climbing, reaching, and lifting. Ability to lift unassisted up to 50 lbs. Exposure to indoor and outdoor weather conditions typical of a beachfront hotel environment. Exposure to mechanical equipment, chemicals, noise, and maintenance-related hazards. Ability to work flexible schedules including evenings, weekends, and holidays. This job description is not necessarily an exhaustive list of all responsibilities, skills, duties and requirements, efforts, or working conditions associated with this position. While this is intended to be an accurate reflection of the current tasks performed, management reserves the right to revise or require other commitments when circumstances prevail. The hotel operates seven days a week, 24 hours a day. We may find it necessary to schedule shifts according to our business volume. You must be willing and available to fulfill changing operational demands. All requirements are subject to possible modification to reasonably accommodate individuals with a disability.