Maintenance II (Utility Systems Technician - Meter Reader)

The City of Independence will accept applications online at www.independenceKS.gov or in person at Kansas Works, 2615 W Main St, Suite 111, Independence, KS 67301, for the Maintenance II (Utility Systems Technician) position. Basic Function Under supervision, performs skilled technical and field work related to the City's utility metering and data systems. Maintains, troubleshoots, and repairs smart meter network components; installs and tests utility meters; and assists the Utility Billing Office with meter data verification, customer inquiries, and usage analysis. Essential Duties and Responsibilities Installs, programs, tests, and maintains automated meter reading (AMR/AMI) equipment and related communication hardware. Diagnoses and repairs connectivity or data transmission issues within the smart meter network. Performs field inspections and verifies meter accuracy, detecting leaks, tampering, or faulty devices. Coordinates with IT and Utility Billing staff to ensure accurate and timely meter data integration. Responds to customer inquiries regarding meter performance, usage, and billing discrepancies in a courteous, professional manner. Maintains detailed service records, system logs, and reports for maintenance and billing verification. Performs other related duties as assigned. Qualifications Knowledge of AMI/AMR technology and utility metering systems. Ability to use diagnostic tools, handheld meter-reading devices, and data management software. Ability to interpret maps, schematics, and technical manuals. Ability to communicate clearly and maintain effective relationships with coworkers, supervisors, and the public. Ability to follow oral and written instructions and perform work independently with minimal supervision. Education and Experience High school diploma or GED required. One year of experience in utility maintenance, meter installation, or a related technical field preferred. Special Requirements A valid Kansas driver's license Physical Requirements Moderate to occasional heavy physical effort required. Must be able to sit, stand, kneel, stoop, climb, reach, and lift up to 50 lbs. Working Conditions Work performed indoors and outdoors under varying weather conditions. Exposure to electrical and mechanical hazards requires adherence to established safety procedures. Occasional evening or weekend work may be required for system maintenance or emergencies.

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