Installation and Maintenance Technician

This position is listed as Safety Sensitive.

Position Summary:

The Installation and Maintenance Technician is customer-focused and responsible for residential and business installations, routine and emergency maintenance, troubleshooting, and repair on fiber drops, internet, phone, and any other service installations throughout the service area. The technician interacts closely with subscribers to coordinate the installation of fiber devices and ensures quality workmanship on all home and business installations.

Essential Functions:

Performs professional installation of broadband equipment at the subscriber's location. Runs and pulls lines through attics, crawl spaces, and walls. Buries and/or pulls up line, using various hand and power tools and other equipment. Installs equipment on the outside of the building. Coordinates with members on the location of equipment installation. Provides friendly, professional, and efficient service to all customers. Performs professional installation of VoIP broadband equipment at the subscriber's location, typically installing via existing lines. Works inside the subscriber's home and interacts with subscribers in a helpful, professional manner at all times. Exercises great care to avoid property damage and reports any damage to appropriate personnel as soon as possible. Educates subscribers on the proper use of installed equipment. Performs troubleshooting of the fiber system. Splices fiber optic cable as needed, using fusion methods. Tests repaired, new, or updated equipment and fiber to ensure proper functions.

Education and Experience:

High school diploma or equivalent required. 2 years of experience in telecommunications and/or fiber optics construction, maintenance, splicing, and member/customer service. Valid driver's license. Home construction/remodeling experience is beneficial. A complete job description may be provided upon request. Applicants needing accommodation of a paper application may contact Rhonda Maston 405-230-1440. This institution is an Equal Opportunity Employer Canadian Valley Electric Cooperative is building a team for a transformation in utility operations. We are on the move to support evolving member/customer needs, embrace grid automation, enhanced communications, and positioning for significant economic growth in the areas East of Oklahoma City. Our people are passionate about putting members first and are committed to service excellence in underserved areas. Ideal candidates continually challenge the status quo and raise the level of service through process improvements and technical innovation. Canadian Valley Electric Cooperative provides metropolitan services and jobs to our rural communities. Our continuing commitment to community and charitable outreach is a testament to our deep investment in the communities we serve. Canadian Valley Electric Cooperative serves approximately 24,000 meters and 19,000 members in 10 Oklahoma counties. CVEC is consistently in the top 5 lowest cost power providers in Oklahoma. We provide safe, reliable, and affordable energy to our members with conservative financial practices and sound infrastructure investments. CVEC Fiber is a subsidiary of Canadian Valley Electric Cooperative. CVEC is commencing a $100 million dollar fiber to the home broadband network.