Maintenance Technician

The Maintenance Technician is a versatile, high-reliability role responsible for the preservation and operational excellence of UCAN's diverse property portfolio, including affordable housing, commercial facilities, and community shelters. This position ensures all facilities meet high safety and habitability standards through skilled multi-trade repairs, proactive system inspections, and efficient unit turnovers. As a regional representative of UCAN, the technician balances technical expertise with a strong service-oriented mindset.

ESSENTIAL FUNCTIONS OF THE POSITION

Actual duties assigned may vary and change depending on the business needs of the department and the agency. Property Maintenance & Turnovers Coordinate with management to perform comprehensive repairs and general cleaning to minimize unit turnover time. Ensure all work—including carpentry, plumbing, flooring, drywall, painting, and appliance service—meets UCAN standards. Comprehensive Facility Maintenance & Restoration Execute professional-grade repairs in carpentry, flooring, painting, plumbing, minor electrical and drywall to ensure property longevity and habitability. Preventative & Technical Services Conduct routine inspections and servicing of HVAC systems, water heaters, roofing, foundations, and fire safety equipment. Perform "on-the-spot" repairs for electrical outlets, lighting, locks, and plumbing leaks, and manage minor pest control as needed. Emergency Response & On-Call Rotation Serve in a week-long, 24/7 emergency on-call rotation to provide rapid-response maintenance support for all UCAN properties. Maintain constant availability via work phone during assigned shifts to mitigate urgent safety hazards, property damage, or utility failures outside of standard business hours. Operational Logistics & Technology Manage work orders through a mobile-based platform, ensuring tasks are updated and closed accurately. Maintain an organized service vehicle, monitor inventory levels for common parts, and utilize agency credit cards for supply procurement in compliance with fiscal policies. Landscaping & Grounds Support Partner with the landscaping team to maintain grounds and irrigation systems. Tasks include mowing, shrub trimming, and debris removal/transportation to ensure curb appeal and safety. Field Operations Travel throughout Douglas, Josephine and Klamath counties to service affordable housing, commercial sites, shelters, and schools. Safely operate company vehicles, including those pulling single-axle trailers throughout UCAN's area of responsibility.

Safety:

Maintain a safe work environment by consistently and correctly using appropriate Personal Protective Equipment (PPE) including safety glasses, gloves, ear protection, and masks—while strictly adhering to OSHA and agency safety protocols during all repair and maintenance activities.

Operational Reliability:

Demonstrate high dependability and logical problem-solving to complete tasks efficiently while adapting to shifting priorities. Teamwork & Professionalism Work both independently and as a team lead to foster a collaborative culture. Maintain professional communication with clients, staff, and stakeholders while demonstrating accountability for agency goals and measurable results. Contribute to a successful work group and foster a team-oriented culture through positive interactions, active listening, meaningful collaborations, and the constructive exchange of ideas. Complete designated job tasks, special projects and all other duties as assigned to meet team, department and agency goals while actively demonstrating accountability, high levels of employee engagement, and responsibility for achieving desired outcomes and measurable results.

AVAILABILITY AND ATTENDANCE

Regular and consistent attendance is required. Hours of work are during normal business hours and may require occasional evenings and weekends. Position requires on-call availability for 24-hour periods according to a set schedule. Non-exempt employees may be expected to work varying amounts of overtime during periods of high-volume work or to accomplish special projects.

KNOWLEDGE, SKILLS & ABILITIES

Qualified candidates for this position will have relevant education and experience necessary to perform the essential functions and meet the minimum performance expectations for this position with or without accommodation.

Knowledge Multi-Trade Maintenance:

Understanding of the methods, materials, and tools used in carpentry, plumbing, minor electrical, drywall, painting, and flooring.

Building Systems:

Knowledge of residential and commercial HVAC systems, water heaters, and common appliances.

Grounds Maintenance:

Understanding of irrigation systems and basic landscaping techniques.

Diagnostic Reasoning:

Knowledge of systematic troubleshooting techniques to identify the root cause of mechanical, structural, or systemic failures.

Skills Technical Proficiency:

Skill in performing physical repairs, troubleshooting mechanical failures, and operating a variety of hand and power tools.

Driving & Logistics:

Ability to safely operate company vehicles and maneuver a single-axle trailer in various weather and traffic conditions.

Technology Literacy:

Proficiency in using mobile-based apps or software to receive, update, and manage digital work orders.

Organizational Skills:

Skill in inventory management and maintaining a clean, efficient mobile workspace (service vehicle).

Abilities Logical Problem-Solving:

Ability to analyze facility issues, prioritize tasks based on urgency, and adapt to changing resource availability.

Emergency Response:

Ability to work a flexible schedule, including a 24/7 on-call rotation, and remain calm and effective during emergencies.

Interpersonal Excellence:

Ability to communicate professionally and courteously with diverse groups, including vulnerable populations, coworkers, and agency leadership.

Independent & Teamwork:

Ability to work autonomously with minimal supervision or as a productive member/lead of a maintenance team.

Reliability & Initiative:

Ability to maintain a high level of dependability and proactively identify additional tasks to be completed. Required Licenses & Certifications Valid driver's license with a driving record that meets UCAN's acceptable driving guidelines. Prior to hire and continuously during employment

• enrollment in the Oregon Department of Education, Early Learning Division, Criminal Background Registry.

Link to website:

https://secure.emp.state.or.us/ccd/ Within 60 days of appointment

• participate in Head Start Staff Health Appraisal.

Education & Experience Requirements Three years progressively responsible work experience in building construction or building and mechanical maintenance which affords work experience in plumbing, drain lines, painting, woodworking, roofing, cement work, electrical and grounds maintenance. An equivalent combination of experience and education that demonstrates the required knowledge, skills and abilities required for the position will be considered in lieu of the outlined requirements.

PHYSICAL DEMANDS

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The physical effort typically applied in this job includes: Bending Lifting Carrying Reaching Walking Sitting Standing Pulling Pushing Stooping Keyboarding Manipulating Confined Spaces The amount of lifting effort typically applied and the percent of time the effort is applied: Less than 1 lbs.

• 15% to 40% Between 1 & 5 lbs.
• 40% to 70% Between 5 & 25 lbs.
• 40% to 70% Between 25 & 60 lbs.
• 40% to 70% More than 60 lbs.
• Less than 15%

MENTAL OR VISUAL DEMANDS

Continuous mental and/or visual attention; the work is either repetitive or diversified requiring constant alertness to monitor the production process and/or identify defects.

WORKING CONDITIONS

The kinds of disagreeable elements the employee would typically be exposed to in the work area include: Dust Noise Heat Cold Dirt Fumes Water Vibration Description of the physical surroundings or conditions under which the job is typically performed and the extent of exposure to the disagreeable elements noted above: The job is often performed under somewhat disagreeable working conditions; exposure to any or all of the above elements is likely, with at least one present to the extent of being disagreeable.

ABOUT UCAN

United Community Action Network (UCAN) is a poverty fighting non-profit located in Southern Oregon. Founded in 1969 by low-income community organizers, UCAN now operates programming across multiple departments, delivering programs to equip our neighbors experiencing the symptoms of poverty with resources and opportunities to help them reach their full social, civic, and economic potential. Our dedicated and energetic employees provide essential and supportive services to individuals and families. We take pride in caring for our communities each and every day. UCAN has a generous Full-time Benefit Package including: Company paid Health and dental for the employee, Voluntary vision insurance, Health reimbursement, health savings, and flexible spending accounts, Paid time off (PTO) benefits, 401k Retirement plans, Company paid life insurance, Company paid long-term disability, Employment assistance program. UCAN is an Equal Employment Opportunity Employer that does not discriminate in the terms and conditions of employment against any applicant or current employee on the basis of any status or class protected under applicable federal, state or local law. If you require special assistance at any point during the application or selection process and would like to request an accommodation due to a disability, please e-mail a description of your request to

Human Resources:

ucanhr@ucancap.org