Facilities & Maintenance Support Technician

JOB FUNCTION OBJECTIVE

The working lead for the skilled labor support team. This role leads the cleaning, maintenance and general repair schedule, communication of supply needs, and directs other Support Technicians when needed. They are responsible for the overall aesthetic standard functions of the facility's interior and exterior execution plan.

KEY RESPONSIBILITIES & ESSENTIAL FUNCTIONS

Time Management & Scheduling Shift Direction:

Schedule and execution of daily zones, tasks and other support needs for Maintenance and Facilities Technicians and campus work orders

Quality Control:

Conduct "white glove" inspections Grounds and Facilities. Examples - exterior building envelope, grounds, hard surfaces, restrooms, breakrooms, and offices to ensure cleaning standards and PM's are in line.

Labor Allocation:

Coordinate with Maintenance Lead and Facilities Lead to provide labor support for large projects on and off normal schedules (e.g., "Maintenance needs 3 people to help move this machine" solution would be to provide availability and assist in the move).

Supply Chain & Inventory Inventory Communication:

Communicate needs on inventory of cleaning chemicals, consumable parts and or products and additional role-related interactions; submit orders to the Coordinator to ensure no out of stock situations and maintain efficiency.

Support Equipment Maintenance:

Ensure floor scrubbers, vacuums, and buffers, etc. are operational and scheduled for repair if needed. Specialized maintenance, repairs and cleaning of horizontal and vertical surfaces

Deep Clean Projects:

Schedule and execute deep cleaning events (stripping/recoating floors, carpet tile replacement and high dusting/cleaning of ducting, piping and vertical building surfaces).

Safety Compliance:

Obtain and maintain certifications and PPE testing for related tasks such as but not limited to Respirators, Forklifts, Telehandlers, and Various types of Man lifts to ensure that safety equipment and PPE are used correctly.

EXPERIENCE & ABILITIES

Experience:

5+ years in commercial or facility services, with team leadership experience.

Education:

High School Diploma/GED required.

Skills:

Expert knowledge of general commercial building construction, floor care, commercial chemicals, stripping/blasting techniques, and Material handling equipment.

Communication:

Ability to take feedback from office staff regarding cleanliness and adjust schedules accordingly.

PRIMARY SKILLS

Planning:

Balancing daily cleaning/repairs with periodic deep-clean projects.

Leadership:

Motivating a labor-intensive team to take pride in their work.

Standardization:

Development of new processes in relation to Preventative Maintenance, Planned Maintenance to ensure consistent elevation of standards.

PERFORMANCE INDICATORS

(KPIs)

Facility Audit Score:

Overall cleanliness rating of the campus.

Budget:

Managing the consumable supply budget effectively.

Team Efficiency:

Completion of daily routes without unapproved overtime.

WHAT WE OFFER

Competitive pay based on experience and position. Consistent scheduling with multiple shift options. Opportunities to grow within multiple production roles.

BENEFITS

Monthly profit-sharing bonus. Health, dental, and vision insurance. Paid time off and holidays. Retirement plan with company contributions. Career growth and development opportunities.