Hotel Maintenance Tech

SUMMARY:

Responsible for the preventative maintenance, day-to-day maintenance, and upkeep of the property, grounds, rooms, meeting rooms, common areas, sports court, pool, and all related equipment, etc.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Provide exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and Brand goals. Perform quality assurance (QA) requirements for department. Perform, administer, and document preventive maintenance programs in SINA Hospitality Management -approved web-based system. Respond to emergency situations on short notice. Position requires being on call 24/7. Maintain and manage a work order system for the hotel as well as complete work orders on a timely basis and file work orders in SINA Hospitality Management-approved web-based system. Responsible for safety and security of flammable and other maintenance items. Responsible for cleanliness of parking lot, grounds, picking up and maintaining interior and exterior property, including all trash and cigarette butts. Responsible for walking entire property regularly, identifying any maintenance or cleanliness items that might need to be addressed. Obtains pricing and bids, or develops cost estimates as directed. Maintains working spaces in safe and clean condition. Paints and makes minor repairs. Monitors parking lot lights and exterior signs. Responsible for upkeep of sports court, pool, and equipment. Sets-up meeting room facilities (tables, chairs, podiums, equipment, etc.) Works directly with the General Manager and/or AGM to identify and accomplish all technical and/or skilled related projects within the hotel including but not limited to the following: Perform HVAC spring and winter inspections. Assist in HVAC unit repair projects. Guest room repair issues (caulking, tile repair, painting, plumbing, etc.) With GM / AGM, implement and manage hotel key control. Repairs carpet and tile floor. Minor roof repairs, painting projects, and exterior projects. With GM, identify skills needed for different projects and train technical people at property. Perform, administer and document preventative maintenance schedule. Maintain proper records utilizing the computer system. Remain highly visible and be readily available for guests at all times. Take initiative to offer assistance or answer questions throughout the hotel. Assists other departments with moving furniture and unloading and storing supplies. Maintains and services pool and spa areas including testing and recording as stated by State and City regulations. Willingness and ability to train new associates. Thoroughly understand and implement the Brand service culture. Perform all shift checklist responsibilities. Support team members to ensure the team's entire workload is completed daily. Perform maintenance requests. Setup and keep updated all maintenance-related documentation logs for QA Audit. Practice and comply with safety standards at all times. Know all hotel emergency procedures. Assist in the interviewing, hiring and training of new associates and newly promoted associates. Assist GM with training required associates Person In Charge training Drive a company or personal vehicle to procure supplies, deliver small equipment, or run general hotel-related errands. Additionally be available to drive the hotel passenger shuttle to transport guests if/when needed. Perform other duties as required.

SUPERVISORY RESPONSIBILITIES

Maintenance Technician High School diploma or GED preferred. Five years technical maintenance training or experience preferred. Experience in developing and managing budgets and capital expenditures preferred.

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or

Experience: