Cable Installation Technician - Savannah, Ga.

Job Description:

Description:

MVR Guidelines for all drivers SUMMARY Technicians install and service telephone, security, video, and internet systems, troubleshoot issues, and educate customers.

Important information:

Work Type:

In-person only (remote work not available).

Residency:

Applicants must live within daily commuting distance. No relocation assistance is provided.

Compensation:

U.S.-based employment only; pay in U.S. Dollars.

DUTIES & RESPONSIBILITES

• Complete all installations according to company and industry standards.
• Acquire and return equipment as directed.
• Maintain tools and vehicles; report any maintenance issues.
• Communicate with Dispatch on arrivals, departures, and any delays.
• Accurately complete daily reports and paperwork.
• Maintain a clean and organized work vehicle and immediately report maintenance issues to the Fleet Manager, if operating a company vehicle. Job requires local travel 100% of the time.
• Technical development training/certification is required; successful completion is mandatory to remain an active employee.
• Follow all company & OSHA safety rules.
• Other duties as assigned.

PGM25

Requirements:

Competencies

Technical Proficiency:

Possess a strong understanding of cable systems, including installation techniques, troubleshooting methods, and maintenance procedures.

Problem-Solving Skills:

Ability to identify and resolve technical issues efficiently, using critical thinking and analytical skills.

Customer Focus:

Dedication to providing excellent customer service, addressing customer needs, and ensuring satisfaction.

Communication Skills:

Clear and effective communication with customers, team members, and supervisors, both verbally and in writing.

• Attention to

Detail:

Thoroughness and precision in performing installations, conducting tests, and maintaining records.

Adaptability:

Flexibility to work in various environments and adapt to changing priorities or challenges.

Safety Consciousness:

Commitment to following safety protocols and regulations to prevent accidents and ensure a safe working environment.

Teamwork:

Ability to collaborate with colleagues, share knowledge, and contribute to the overall success of the team.

Continuous Learning:

Eagerness to stay updated on industry advancements, new technologies, and best practices through ongoing training and self-education. SKILLS

• Install residential/commercial video, HIS, XHS, CDV installation knowledge (training provided).
• Strong customer service, time management and communications abilities.
• Due to the nature of our customer base, fluency in English (speaking and understanding) is required.
• Read and interpret operating instructions and procedures.
• Basic math, computer, and troubleshooting skills.
• Navigating and adjusting operating systems.
• Ability to identify and troubleshoot technical difficulties.
• Manage time effectively and work independently.

EDUCATION / QUALIFICATIONS

• High School or GED preferred.
• Requires the successful completion of all pre-employment testing, acceptable driving record and active driver's license.
• Hold a valid driver's license.
• Be at least 21 years old.
• Have a minimum of three (3) years of driving history.
• Maintain an acceptable Motor Vehicle Record (MVR) with no major violations is required.

Note:

Insurance carriers may review up to seven (7) years of driving history to determine eligibility.

• Must be able to independently operate a motor vehicle.
• Due to the sensitive nature of our work inside customers' homes and businesses, all applicants must pass a comprehensive criminal background check.

Felony convictions will result in disqualification. Misdemeanors will be evaluated individually; however, offenses involving theft, assault, battery, or drug distribution within the past seven (7) years will result in disqualification.

COMPENSATION

• Paid hourly, with a potential production bonus based on work completed, experience, certifications, quality of work, punctuality, professionalism, and adherence to company standards.
• Benefits offered include Health, Dental, Vision, Long Term and Short-Term Disability Policies, Life Insurance (Company paid and optional voluntary), Aflac plans, and a 401(k) with a company match.

PHYSICAL REQUIREMENTS

• Lift up to 100 lbs., climb ladders (up to 28 ft.) and work at heights.
• Use hand tools.
• Frequent stooping, bending and twisting required.
• Work indoors, outdoors, in confined spaces, and while exposed to varied weather.
• Drive during all weather conditions, daytime and nighttime.
• Madison Telecommunications is a Drug-Free Workplace.

Pre-employment, post-accident and random drug screenings are mandatory. PI060361b88f21-29400-34593603