Field Service Engineer

SOTAX is a global leader in pharmaceutical and laboratory testing instrumentation. We are seeking a Field Service Engineer to join our growing Technical Service team and support customers across the pharmaceutical industry. This is a hands‑on role ideal for engineers who enjoy problem‑solving, customer interaction, and working with precision instrumentation. Learn more about us at www.sotax.com Field‑based position with a focus on Raleigh-Durham, NC with travel throughout the Southeast US Why Join SOTAX? Work with cutting‑edge laboratory and manufacturing testing instruments Be part of a collaborative, supportive technical service team Enjoy a high‑autonomy role with variety and customer engagement Join a stable, growing global company with career growth opportunities Travel with confidence knowing e xpenses are fully covered Compensation & Benefits Competitive salary Monthly auto allowance to cover transportation costs Company‑paid toll pass All meal and travel expenses covered every workday, including overnight travel Paid time off, including vacation, personal, sick leave, and holidays 401(k) with safe harbor matching Medical, dental, and vision insurance Company‑provided life insurance Short‑ and long‑term disability coverage SOTAX is proud to be an Equal Opportunity Employer. Key Responsibilities Develop in‑depth knowledge of SOTAX instruments and software Perform new instrument and software installations Execute

IQ/OQ/PQ

validation services Provide customer instrument and software training Troubleshoot, repair, and maintain complex laboratory automation equipment Perform preventive maintenance (PMs) and precision instrument calibrations Manage spare parts and calibration equipment Coordinate directly with customers to schedule service visits Book required travel and maintain an up‑to‑date service schedule Submit weekly expense reports and service documentation Maintain regular communication with service leadership Identify and communicate potential sales or service opportunities Qualifications Education or background in Chemistry or Electromechanical technology/engineering Strong written and verbal communication skills Experience in the pharmaceutical industry (preferred) GMP documentation experience Strong attention to detail and organizational skills Instrument calibration or service experience (a plus) Comfortable using hand tools Ability to lift up to 50 lbs Willingness to travel overnight approximately 50% of the time Apply today!

Job Type:

Full-time Pay:

$50,000.00 - $90,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Work Location:

On the road