Field Service Engineer Pharmaceutical Freeze-Drying Systems

Field Service Engineer - Pharmaceutical Freeze-Drying Systems PrideNow - 3.2 Tonawanda, NY Job Details Full-time $60,000 - $65,000 a year 1 day ago Benefits Dental insurance 401(k) Paid time off Life insurance Qualifications Customer relationship building Customer service Equipment installation Technical support Industrial equipment troubleshooting Programmable logic controllers Electrical experience Commissioning phase involvement Associate's degree Mechanical troubleshooting Full Job Description This role involves providing preventive maintenance, troubleshooting, commissioning, and technical support for complex industrial freeze-drying equipment used in regulated pharmaceutical and biotechnology environments. The position requires extensive domestic and international travel, strong technical troubleshooting abilities, and the capability to work independently while maintaining excellent customer relationships. Candidates will support field service activities, documentation management, testing, and customer service while ensuring equipment operates safely and efficiently. The opportunity offers a dynamic global work environment, continuous learning opportunities, competitive salary, overtime eligibility, bonus, and comprehensive employee benefits.

Job Requirements:

Available to travel up to 80%, including international travel and on-call support as required. Ability to troubleshoot complex industrial equipment and interpret mechanical and electrical drawings. Strong communication, organizational, and customer service skills with the ability to work independently.

Job Qualifications:

Technical certificate in electro-mechanical or process disciplines, or an associate degree in a related technical field. 3-5 years of experience in installation, commissioning, and maintenance of industrial equipment. Knowledge of PLC and PC-based control systems, preferably within pharmaceutical or regulated manufacturing environments. #PNOW123

Pay:

$60,000.00 - $65,000.00 per year

Benefits:

401(k) Dental insurance Life insurance Paid time off

Work Location:

In person