Field Service Engineer - California (LA to Bay Area)
Job
ITW
Remote
$86,320 Salary, Full-Time
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Job Description
Job Description:
- MTS designs, installs, and supports advanced test systems used by automotive, aerospace, biomedical, and industrial customers to evaluate the performance and durability of real-world products. In this role, you will work hands-on with these systems at customer sites, supporting equipment that engineers rely on every day in laboratory and test environments.
- What This Role Looks Like
- This is a field-based, customer-facing technical role focused on installing, maintaining, calibrating, and troubleshooting complex servo-hydraulic and electro-mechanical test systems at customer sites.
Travel:
- This role involves regular travel to customer sites, primarily in California from Los Angeles to Bay Area, with some work in the Reno, NV area. Travel is
- approximately 60-80%
- , with heavier travel during the first year due to onboarding and training, including time at MTS headquarters in Minnesota and regional training classes. Candidates should be comfortable with a travel-oriented role and interested in working in varied customer environments.
- Key Responsibilities
- + Install, maintain, calibrate, and repair computer-controlled servo-hydraulic and electro-mechanical test systems + Diagnose issues across controllers, hydraulics, data acquisition systems, sensors, transducers, fixtures, and grips + Troubleshoot mechanical, electrical, and control-system issues using hands-on diagnostic methods + Perform calibrations independently for assigned customer systems + Manage service documentation, assigned assets, and customer communication professionally + Work directly with customer engineering and lab teams in a service-oriented environment + Maintain technical training and compliance with MTS quality and safety standards •Who This Role Is a Good Fit For•We are open to candidates at different stages of their careers.
Pathway A:
Early-Career Technical Professionals- You may be a good fit if you have: + Hands-on technical experience gained through internships, co-ops, labs, maintenance roles, automation, robotics, manufacturing, or military service (typically 2-4 years combined) + An associate degree in Mechatronics, Mechanical/Electrical Engineering Technology, or similar,
- or•a 4-year Engineering Technology degree + Comfort working with tools, wiring, mechanical assemblies, and technical systems, with interest in growing into an independent field service role _Field service experience is not required for early-career candidates.
Pathway B:
Experienced Technicians / Field Service Professionals- You may be a good fit if you bring: + 5-10+ years supporting electro-mechanical, hydraulic, or industrial equipment + Experience in field service, installation, system startup, or maintenance + Comfort owning customer relationships and troubleshooting complex systems with minimal supervision
- Core Expectations for All Candidates
- + Comfort with a field-based role involving regular travel, especially during the first year, with increasing flexibility as independence grows + Willingness to learn and follow structured training and mentorship during onboarding + Strong communication skills and professional interaction with customers + Valid driver's license and ability to meet company vehicle requirements
- Experience That Is Helpful (Not Required on Day One)
- + Exposure to hydraulics, instrumentation, sensors, controls, or automation + Calibration, diagnostics, or test-equipment experience + Hands-on mechanical and/or electrical troubleshooting + Familiarity with common electrical and mechanical diagnostic tools and test equipment
- What You'll Gain
- + •A best-in-class benefits package:•http://myitwhr.
- Physical Demands (MTS Global):
- _The physical demands described here are representative of those that must be met by an employee to successfully perform the_
- _essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions._
- While performing the duties of this job, the employee is required to lift 10 pounds (4.
- in the work.
Compensation Information:
- $38.
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