Field Service Engineer - CNC

Field Service Engineer (Electromechanical)

BASED IN THE UNITED

KINGDOMSalary:

GBP 40,000-45,000

+

OTELocation:

UK-based with national travel (up to 75%) + international travelAbout the RoleWe are seeking a skilled and customer-focused Field Service Engineer to deliver high-quality technical support across a diverse product range. This is a hands-on role involving installation, maintenance, troubleshooting, and customer training, both on-site and remotely.

You will play a critical role in ensuring equipment performance, supporting customers, and contributing to ongoing product improvements.

Key ResponsibilitiesProvide expert technical support remotely and on customer sitesInstall, commission, and maintain electromechanical equipmentDeliver hands-on customer training on operation, maintenance, and troubleshootingDiagnose and resolve mechanical, electrical, and software issues (including PLCs and HMIs)Perform preventative maintenance to minimize downtimeMaintain accurate service records and reportsCoordinate service visits and communicate updates with customers and internal teamsManage tools and spare parts inventory for effective service deliverySupport product testing and validation with engineering and quality teamsProvide field feedback to improve product design and usabilityContribute to technical documentation (manuals, guides, procedures)Build customer relationships and identify upsell opportunitiesAbout You5+ years experience in a field service or similar technical roleStrong background in electromechanical systems or production equipmentDegree or diploma in Electrical Engineering, Mechanical Engineering, Mechatronics, or similar (or equivalent experience)Solid troubleshooting skills across mechanical, electrical, and control systemsSelf-motivated with excellent problem-solving and communication skillsComfortable working independently and managing workload prioritiesValid drivers license and clean driving recordAbility to travel nationally (up to 75%) and occasionally internationallyPhysically able to lift up to 50 lbs and perform hands-on tasks

Desirable:

Experience in pharmaceutical, food, or manufacturing environmentsWhat is in It for

YouCareer Growth:

Ongoing investment in your development, including training, certifications, and learning opportunities

Collaborative Culture:

Join a supportive, engaged team focused on innovation and continuous improvement

Competitive Package:

Salary + bonus/commission + annual pay reviews

Generous Holiday:

30 days (including bank holidays), increasing with tenure

International Exposure:

Opportunities to travel and work globallyWhy Join Us?

This is an opportunity to join a forward-thinking company that values technical excellence, professional growth, and customer success. You will have the autonomy to make an impact while being supported by a team that genuinely cares.

If you are based in the UK & looking for a Field Service Engineer role, please email your resume to:

KELLY.TAYLOR

@CYBERCODERS.COM and apply.