Field Service Engineer

Field Service Engineer Company:

DSI Innovations Location:

Thomasville, NC Employment Type:

Full-Time Pay Range:

$90,000-$110,000 Why Join DSI Innovations? At DSI Innovations, you're not just another field tech—you're a trusted expert solving real-world automation challenges in critical manufacturing environments. As a growing systems integrator, DSI invests in top-tier talent , offers high-impact technical work , and supports long-term career growth in a flexible, team-oriented culture. If you want exposure to advanced automation technologies, meaningful customer relationships, and a company that values expertise and integrity, DSI stands out.

What sets DSI apart:

Competitive compensation with overtime 401(k) with company match Comprehensive medical, dental, and vision coverage HSA, FSA, and dependent care options Paid holidays and vacation Life insurance and long-term disability All travel expenses covered + mileage reimbursement High-visibility work supporting essential production systems What You'll Do Install, troubleshoot, maintain, and repair industrial automation systems Support PLCs, HMIs, SCADA, robotics, drives, and control systems Respond to customer downtime and production issues (on-site and remote) Diagnose electrical, mechanical, and control system problems Read and interpret schematics, wiring diagrams, and technical documentation Provide technical support and customer training Build strong, professional relationships with manufacturing customers This is a customer-facing Field Service Engineer role supporting industrial automation environments. Minimum Qualifications Required Experience with a proven track record in Field Service, Industrial Automation or Controls Engineering Minimum of 3-5 years of hands-on experience working with industrial automation systems in a field service, manufacturing, or systems integration environment Proven experience troubleshooting PLC-based control systems Ability to travel to customer sites (local with some regional travel) Strong customer-facing communication and problem-solving skills Preferred Experience Systems integrator or engineering services background Experience with PLCs, SCADA, DCS, robotics, servos, and VFDs Familiarity with Allen-Bradley / Rockwell, Siemens, and similar platforms Experience supporting live production environments This role is ideal for candidates with experience as a Field Service Engineer , Automation Technician , or Controls Technician, or Maintenance Technician working with: PLCs (Allen-Bradley / Rockwell, Siemens, ControlLogix, PlantPAx) SCADA systems (Ignition, FactoryTalk View, Wonderware, WinCC, iFix) Industrial automation and systems integration Robotics (Fanuc, ABB, KUKA, Universal Robots, Yaskawa / Motoman) Drives, servos, and motion control DCS and industrial control systems About DSI Innovations DSI Innovations is a technical services company specializing in system design, implementation, and commissioning for industrial control and data systems. We focus on solving complex automation challenges while building long-term, mutually beneficial relationships with our customers and employees. If you're a Field Service Engineer looking for challenging automation work, strong compensation, and a company that values expertise and relationships, we encourage you to apply.

Pay:

$90,000.00 - $110,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance Application Question(s): Do you have previous experience working in industrial automation, controls engineering, or field service?

Work Location:

In person