Field Service Engineer, Advanc

Field Service Engineer, Advanc Keysight Technologies, Inc. - 3.9 Everett, WA Job Details Full-time $80,700 - $134,500 a year 1 day ago Qualifications Customer communication Calibration Data analysis skills Firmware Equipment malfunction troubleshooting Mid-level Software installation Trade school Technical troubleshooting support Instrument maintenance 4 years Communication skills Cross-functional communication

Full Job Description Overview:

Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do. Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.

Responsibilities:

Perform automated calibrations on a range of Keysight RF test and measurement instruments, including network analyzers, signal analyzers, and RF signal generators. Serve as the on‑site technical expert, maintaining strong, proactive communication with the customer to ensure optimal performance and availability of both customer‑owned and Keysight test equipment assets. Align customer expectations with Keysight's service capabilities, ensuring a seamless and high‑quality support experience. Diagnose test failures by distinguishing between hardware issues and system‑level software problems, determining whether repair, realignment, or additional troubleshooting is required. Execute calibration, adjustment, and verification procedures following product upgrades, modifications, or firmware changes. Utilize PC‑based software tools to support calibration workflows, data analysis, and instrument configuration. Install and validate software and firmware updates, including full instrument reimaging when required.

Qualifications:

Education & Experience Technical school training, Military

PMEL/TMDE

background, or equivalent industry experience. Minimum of 4 years of hands‑on experience supporting test and measurement instrumentation. Technical Skills Strong understanding of project timelines, goals, and processes, with the ability to complete tasks independently and accurately. Ability to interface effectively between the customer and Keysight teams to resolve complex technical and project‑related challenges. RF/microwave calibration and repair experience up to 50 GHz is highly desirable. Prior experience servicing or calibrating Keysight RF test equipment is a plus. Familiarity with automated calibration software platforms is beneficial. Communication & Collaboration Strong verbal and written communication skills for effective interaction with customers, peers, and cross‑functional teams. Logistics & Physical Requirements Must reside in the Nashua, NH area or be willing to relocate independently. Ability to lift up to 35 lbs as part of routine job duties. Must be a U.S. citizen.

Pay Range:

USD $80,700.00 - USD $134,500.00 Year Careers Privacy Statement•Keysight is an Equal Opportunity Employer.•