Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Field Service Technician
Job
M5 Services
Pleasanton, CA (In Person)
$78,000 Salary, Full-Time
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
61
out of 100
Average of individual scores
Skill Insights
Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
Field Service Technician M5 Services Pleasanton, CA Job Details Full-time $35 - $40 an hour 1 day ago Benefits Health insurance Dental insurance On-the-job training Vision insurance Flexible schedule Qualifications Managing maintenance teams Customer communication Team supervision Building systems troubleshooting OSHA 10 Driver's License Driving Commercial construction Leading team collaboration initiatives HVAC Certification Commercial building projects Service technician experience Full Job Description Job Summary M5 Services is seeking a highly skilled and dependable Lead Service Technician to support and lead field service work across commercial facilities and properties. This role is responsible for completing service calls, coordinating day-to-day field execution, supporting junior techs, maintaining quality standards, and ensuring jobs are completed safely, efficiently, and professionally. The ideal candidate is a strong hands-on technician with excellent customer service skills, leadership ability, and a mindset of solving problems the right way the first time. Responsibilities Perform commercial service work including (but not limited to): General maintenance repairs and troubleshooting Drywall repair, paint, minor carpentry, door hardware Minor electrical (where permitted), lighting, outlets, ballast replacements Minor plumbing repairs (toilets, faucets, valves, leaks) Concrete patching, sidewalk/curb repairs (as applicable) Roof leak troubleshooting and minor roof repairs/patching Ceiling tile replacements, insulation, and basic facility repairs Diagnose issues on-site and recommend repair plans and materials needed. Ensure jobs are completed to company standards and customer expectations. Leadership & Team Support Act as the "go-to" field leader and support technician for service operations. Train and mentor junior technicians and subcontractors as needed. Help coordinate workflow and ensure techs are productive and prepared. Provide job updates, photos, and documentation for closeouts. Customer Communication Communicate professionally with property managers, tenants, and site contacts. Explain repair needs clearly and set realistic expectations. Maintain strong customer service and represent M5 Services positively on-site. Job Documentation & Reporting Accurately complete service ticket notes, before/after photos, and material usage. Track time, job status, and completion details using company tools/app. Identify recurring issues or improvement opportunities and report them to leadership. Safety & Company Standards Follow all safety guidelines and PPE requirements. Maintain a clean, organized work vehicle and jobsite. Ensure work complies with applicable codes, company processes, and customer requirements. General maintenance repairs and troubleshooting Drywall repair, paint, minor carpentry, door hardware Minor electrical (where permitted), lighting, outlets, ballast replacements Minor plumbing repairs (toilets, faucets, valves, leaks) Concrete patching, sidewalk/curb repairs (as applicable) Roof leak troubleshooting and minor roof repairs/patching Ceiling tile replacements, insulation, and basic facility repairs Diagnose issues on-site and recommend repair plans and materials needed. Ensure jobs are completed to company standards and customer expectations. Experience Required 3+ years of experience in commercial maintenance, facilities, or service trades Strong troubleshooting skills and ability to work independently Valid driver's license with clean driving record Ability to lead jobs and manage service calls with minimal supervision Professional demeanor and strong communication skills Ability to lift 50+ lbs and work on ladders / rooftops when needed Preferred 5+ years of experience in commercial service work Experience in property management service environments OSHA 10 (or willingness to obtain) Certifications in electrical, HVAC, plumbing, or related trades (a plus) Experience quoting small jobs or preparing material lists Join us as a Field Service Technician and contribute to our mission of delivering high-quality service to our clients while advancing your career in a dynamic environment.