Field Service Meter Reading Rep

Field Service Meter Reading Rep Regional Water Authority - 3.4 New Haven, CT Job Details Full-time $32.01 an hour 1 hour ago Qualifications Customer communication Safety protocol adherence Interpreting technical drawings English Personal protective equipment (PPE) adherence High school diploma or GED Driver's License Safety equipment Mobile devices Full Job Description Our purpose is to make life better for people by delivering water for life. Our mission is to provide customer with high-quality water and services at a reasonable cost while promoting the preservation of watershed lands and aquifers. Our vision is to be an innovative water utility that sustains life, strengthens our communities and protects natural resources for future generations. Our STARS values are Service, Teamwork, Accountability, Respect and Safety. Field Service Rep B/Meter Reader Rep (Union Labor Grade 5)

Hours:

Monday - Friday 7:00 a.m. - 3:30 p.m. (when meter reading). 8am-4:30pm (when Field Service Tech)

Purpose & Scope:

To perform tasks associated with the operation and maintenance of the Authority's water distribution system.

Responsibilities:

Provide service and customer support during field visits Read water consumption meters and enter data in hand-held computers. (Opted out acct, no reading device, inoperable reading device, etc.) Upload read data from hand-held computers if required. Inspect, investigate reading devices and repair/replace them if required. Verifies reads and meter resolution (number of dials) Helper on 2-man Field Service jobs Simple installs, removal and changes of small meters (5/8 - 1") Turn-On and Turn-Off curb valves (Collections, repairs, emergencies, vacant, etc.) Completes customer requested waste inspections. Hand deliver notices/letters. Reports maintenance or equipment problems to appropriate Field Service personnel. Performs Meter Reading and Field Service related duties as assigned Operate vehicle in a safely manner and use field automation systems, tools and equipment.

Qualifications:

Valid Connecticut driver's license required. High School diploma or equivalent. Be able to read, write and speak English. Strong communication skills to work with customers. Must be able to interpret basic drawings/service sketches. Ability to pass a physical demand screening. Must be able to wear and use appropriate personal protective equipment, as necessary. Familiarity with mobile tools and applications (i.e. iPads, hand-held computers, mobile phones, GIS, Outlook, etc.) Must be able to lift up to 55lbs. The RWA is seeking candidates that reflect our

STARS Values:

Service, Teamwork, Accountability, Respect and Safety. South Central Connecticut Regional Water Authority (SCCRWA) will not discriminate or permit discrimination against any person or group of persons on the basis of race, color, religious creed, age, marital status, national origin, ancestry, sex, gender identity or expression, sexual orientation, intellectual disability, mental disability or physical disability including, but not limited to, blindness, (unless such disability, even with reasonable accommodation, prevents the applicant from being able to perform the work involved), or in any manner prohibited by the laws of the United States or of the State of Connecticut. Further SCCRWA will not retaliate against or condone retaliation against any person or group of persons who oppose actions, treatment or conduct that they believe to be discriminatory.