Field Service Technician

TRANSIT DIVISION ROLE DETAILS

About This Opportunity

POSITION OVERVIEW

Field Service Technician responsible for maintaining, servicing, and replacing Ticket Vending Machines (TVMs) and fare gate systems on Miami-Dade's light rail transit network. This role requires intermediate-level technical expertise and the ability to work independently while maintaining high service standards for critical transit infrastructure.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

Equipment Maintenance & Repair:

Maintain, service, and troubleshoot Ticket Vending Machines (TVMs) and fare gate systems across Miami-Dade light rail stations Read and interpret complex schematics, engineering drawings, work orders, technical manuals, and manufacturer specifications Initialize and commission electronic transit equipment for optimal performance Analyze equipment operations to determine malfunctions, troubleshoot errors, repair modules, and replace components as needed Perform preventive maintenance according to established schedules and manufacturer guidelines Remove and replace faulty equipment using proper procedures and safety protocols

Field Operations & Logistics:

Operate company van to travel between multiple transit stations throughout Miami-Dade County Maintain and manage inventory of spare parts, tools, and equipment Order replacement parts and components from approved vendor parts lists Respond promptly to emergency service calls and equipment failures Coordinate with transit operations to minimize service disruptions

Documentation & Reporting:

Prepare and maintain detailed service reports, maintenance logs, and equipment records Document all maintenance activities, parts usage, and time spent on each service call Submit timely reports to supervisors and DADE Transit Authority as required Use mobile devices and software applications for real-time reporting and work order management

Communication & Teamwork:

Communicate effectively with transit operations staff, supervisors, and other technicians Collaborate with team members and demonstrate willingness to learn new technologies and procedures Maintain professional demeanor when working in public transit environments

MINIMUM JOB REQUIREMENTS

Education & Experience:

Two-year college degree or equivalent in electronics, computer science, information systems, or related technical field Minimum 2 years of field service or electronic equipment maintenance experience (intermediate level required - no entry level) Experience with transit equipment, vending machines, or similar electronic systems preferred

Technical Skills:

Proficiency in Microsoft Office Suite and computerized maintenance management systems Ability to obtain solder certification within 90 days of employment Strong computer literacy and ability to use mobile reporting applications Experience with general purpose test equipment, hand tools, and specialized tooling

Physical & Professional Requirements:

Ability to lift 50 pounds regularly and maneuver heavy equipment Capability to walk, stand, and sit for extended periods; climb stairs and work in various weather conditions Valid Florida Driver's License with clean driving record Must pass comprehensive background check and drug screening Strong written and oral communication skills Must be able and willing to work weekends and evenings as needed for emergency repairs and maintenance windows

Work Environment:

Outdoor work at various light rail stations throughout Miami-Dade County Exposure to weather conditions and transit environment noise Flexible schedule requirements including occasional evenings and weekends

COMPENSATION & BENEFITS

Salary:

$24-$26 per hour (based on experience)

Schedule:

M-F 7am-4pm and OT Company vehicle provided for field work Comprehensive benefits package Training and professional development opportunities 6-year contract stability with potential for extension

PREFERRED QUALIFICATIONS

Previous experience with transit authority or public transportation systems is plus Familiarity with Miami-Dade County geography and transit network Experience working in multicultural urban environments Ability to work independently with minimal supervision

TO APPLY

All candidates must demonstrate technical competency, professional communication skills, and commitment to supporting critical public transit infrastructure with flexible scheduling availability.

NOTE:

Other duties may be assigned as needed, like training other techs once you learn the job. At a Glance Division Transit Location Miami, FL Job Type Full Time Industry Technology Services Compensation $24-$26/hr Experience 2 + years Posted July 17, 2025 Job ID # 201164