Generator - Shop Technician or Field Service Technician

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Shop Technician or Field Service Technician Location:

Lafayette, IN, United States Share:

Share with Email Share on Twitter share to twitter Share on Facebook share to facebook Share on LinkedIn share to linkedin Quick Apply Now Save Job Saved Description Objective This position is primarily responsible is evaluating and performing service and/or repair jobs on engines and generators.

Responsibilities Primary Responsibilities:

• Troubleshoot, repair, and service equipment (generators, diesel and/or gas engines, transfer switches, switch gear, and etc.) using proper tools and procedures
• Ensure all documentation is completed accurately and efficiently; work orders, service reports, allocation of time, and tracking parts
• Maintain customer satisfaction by ensuring customer needs and deadlines are met
• Complete all scheduled repairs in a safe and efficient manner
• Follow contamination control and HAZMAT rules and regulations
• Adheres to all safety rules and maintains quality housekeeping in work area

Supervisory Responsibilities:

• No formal responsibility for supervising others Qualifications III.

Position Requirements Required:

• High School diploma or GED or equivalent work experience
• 3 years or more of mechanical experience with engines/generators

Preferred:

• 5 years or more experience with engines/generators, preferably Caterpillar equipment
• Experience with transfer switches, switch gear, uninterrupted power source (UPS) equipment IV. Knowledge, Skills, And Abilities The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
• Strong mechanical aptitude and working knowledge of power train, diesel engines, and electrical systems
• Strong communication skills, including verbal, written and listening skills.
• Strong multitasking abilities, detail-oriented and self-motivated
• Excellent customer service skills
• Professional demeanor with both internal and external contacts including personal appearance and friendly, courteous treatment of peers and people at all levels inside and outside the organization
• Strong computer skills experience with Microsoft Office (Outlook, Word, Excel, and PowerPoint), and the ability to learn CAT/MacAllister/Michigan Cat systems
• Ability to build and maintain effective customer and professional relationships through strong interpersonal skills with emphasis on relationship-building and consistent demonstration of solid professional judgment
• Ability to work in a fast-paced, high-pressure, deadline driven environment
• Ability to work overtime and weekends as needed V.

Physical Requirements of Position:

• Occasional confined sitting (at computer, in car, etc.)
• Occasional non-confined sitting (able to move about at will.)
• Frequent standing or walking
• Frequent rapid use of arms, hands or fingers, in handling or manipulating objects, or operating equipment, tools and/or instruments requiring fine eye-hand coordination
• Frequent repeated bending, crouching, stretching, up and down stairs, or crawling
• Frequent unaided lifting of objects up to 20 pounds; Occasional unaided lifting of objects up to 75 pounds
• Frequent working at heights (such as scaffolding, rooftops, or ladders)
• Frequent communication with other individuals. Must be able to able to exchange accurate information when speaking with customers, coworkers, and/or vendors
• Frequent use of near and far vision acuity.

Must be able to identify objects within two feet or less and at a distance of 20 feet.

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