Lead Mitigation Technician

Lead Mitigation Technician Thomasville Restoration - 4.7 Baltimore, MD Job Details Full-time $20 - $23 an hour 23 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Qualifications Customer communication Water damage restoration Field service Restoration Driver's License IICRC Certification Crew management Full Job Description About Thomasville Restoration Thomasville Restoration's vision is to be the #1 restoration company in the Mid-Atlantic Region. To help achieve this goal and support our growth, we are adding a Lead Water Mitigation Technician. This position offers a unique opportunity to support our mission of putting families' homes and lives back together across the Mid-Atlantic while upholding our culture of Family First, Compassion, and Communication. What You'll Do Respond to service calls as needed Perform mitigation services following Thomasville Restoration guidelines Support Crew Chiefs, field technicians, and other production personnel Communicate with Crew Chiefs and technicians to ensure customer needs are met Monitor all assigned jobs to ensure drying standards and customer requirements are achieved Complete work according to the Crew Chief's scope of services Supervise production technicians and temporary laborers Train production technicians on processes, IICRC standards, equipment maintenance, and customer service Assist Crew Chiefs with managing production direct costs Participate in on-call rotation and respond to qualifying events as required Clean and maintain vehicles, equipment, warehouse, and office areas Take initiative and identify ways to improve efficiency Handle recurring and unique tasks as business needs require Who You Are Minimum 1 year of disaster restoration experience required (multiple years preferred) 2+ years of water mitigation experience preferred Valid driver's license required IICRC certification preferred Able to lead, train, and supervise field personnel Strong communicator with excellent customer service skill Your Impact As a Lead Water Mitigation Technician, you play a critical role in protecting homes and businesses after disaster strikes. By anticipating problems, implementing drying strategies, and guiding customers through the process, you not only safeguard property but also ease stress during a difficult time. Your leadership ensures that our crews deliver high-quality work while supporting Thomasville's mission of restoring homes and lives across the

Mid-Atlantic Job Type:

Full-time Pay:

$20.00 - $23.00 per hour

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Experience:

Water damage restoration: 2 years (Required)

Restoration:

2 years (Required)

Work Location:

On the road