Contents Supervisor

Contents Supervisor Paul Davis Restoration of Southwest Missouri - 3.2 Nixa, MO Job Details Full-time $50,000 - $57,000 a year 1 day ago Benefits Paid training Paid holidays Health insurance Dental insurance Parental leave Vision insurance Opportunities for advancement Qualifications Phone communication Ladder use Company vehicle operation Delegation Client interaction via phone calls Full Job Description Do you want to make an Impact in your community in a diverse and inclusive company, working in a dynamic and growing industry, while supporting your personal and professional journey in your career? Our company's mission is to provide opportunities for great people to deliver best in class results. There is a path for career growth, promotions and your future. We will train you! SALARY 50k-57k Contents Supervisor The Contents Supervisor position is a career in field services in the property damage restoration industry, primarily responsible for responding to emergency and property damaging situations. Our team addresses the property and the customer with skill, knowledge, and professionalism. Our goal is to preserve as much of the property as possible while working safely and efficiently on the job site. Medical, Dental, Vision & 401(k) benefits Paid Holiday, Vacation & Sick Days Vehicle Provided for Company Use Company Cell Phone Paternity, Maternity and Adoption Leave Advancement Opportunities Paid Training for

IICRC WRT, IIRC FRST

& Lead RRP Licensing Responsibilities Work safely in residential and commercial properties affected by fire, water, storm, and/or mold damage Inspect and assess property damage, including structural and contents-related losses Evaluate, document, and photograph damage to all affected items throughout the project lifecycle Perform demolition of damaged structures using hand and power tools in accordance with safety guidelines Conduct initial site visits and moisture inspections to determine scope of work Set up and monitor restoration equipment in compliance with company and industry standards Complete assigned tasks and maintain accurate job notes in the company's primary operating system (RMS) Capture detailed job photos at the start, during progress, and upon completion of each project Participate in IICRC training and certification courses (provided by the company) Contents Team Leadership & Operations Lead, train, and supervise a team of contents technicians; schedule work and assign daily tasks Create detailed inventories and photo documentation to track customer belongings throughout the restoration process Properly pack, wrap, transport, and store contents to prevent damage; regularly handle items weighing 50+ lbs Coordinate logistics for both damaged and undamaged items, ensuring secure and organized storage Communicate effectively with customers, providing updates and maintaining trust during stressful situations Maintain high quality standards for packing, handling, cleaning, and restoration services Utilize technical skills including furniture disassembly/reassembly, use of hand tools, and basic restoration techniques Competency -

Knowledge, Skills and Abilities:

Knowledge of technology (iPhone, iPad, computer) Customer Service Skills Ability to learn and operate our primary operating systems: RMS, Xactimate, TSheets, Moisture Mapper, and additional systems as requested Ability to create documents Ability to answer and communicate with customers over the phone and face to face Ability to work independently and / or with a team Ability to participate in an on-call schedule Ability to work within hazardous environments safely Ability to operate a company vehicle safely Maintain a level of confidentiality

Preferred Education and Experience:

High School Diploma or GED Customer Service experience 3 plus year experience in a craft, trade, or manual labor position or equivalent schooling

Requirement:

Constantly move about job sites; stairs, walkways, roofs, crawl spaces Occasionally requires a ladder to complete jobs Must be able to communicate and converse with customers over the phone and face to face Frequently will lift up to 60lbs Ability to safely operate a company vehicle Ability to pass background check 5 years min clean driving record Make an impact now: Paul Davis is proud of our 56-year heritage serving people in their time of need when facing disaster and having their worst day. We are a customer, employee and client focused company, passionately serving our community in its time of need and becoming an indispensable partner to our clients though our dedicated work!

WE ARE PAUL DAVIS!

Reasonable Accommodation for

Disability:

Any applicant or employee, who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process. Disclaimer Paul Davis Restoration is an equal opportunity employer . Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.