Field Service Technician

Field Service Technician Onesource Amusement High Point, NC Job Details Full-time $22 - $25 an hour 1 day ago Benefits Health insurance Dental insurance Paid time off Retirement plan Qualifications Preventative hardware maintenance Guest relations Electro-mechanical components Inventory management Equipment installation Processing cash transactions Equipment malfunction troubleshooting Mid-level Electrical wiring Driver's License Appliance repair Driving Electrical diagnostics Cleaning Wiring and circuitry work Communication skills Sensors Mechanical troubleshooting Full Job Description About Onesource Amusement, LLC Onesource Amusement has provided industry-leading coin-operated video gaming and entertainment equipment to bars, family entertainment centers, resorts, and venues across the U.S. What began as a small, family-run business in Texas has grown into a national operation with a great team of employees, six offices, and service in 18 states, with even more on the way. About the Role Onesource Amusement is seeking a Field Service Technician to support our growing operations in North Carolina. This role is responsible for installing, maintaining, and repairing arcade and amusement equipment at client locations such as movie theaters, hotels, and entertainment venues. This is a hands-on position ideal for someone who enjoys troubleshooting equipment, solving technical problems, and working independently in the field. Training for this role will require travel to other company locations before transitioning into a Florida-based service territory. What You'll Do Install, maintain, and repair arcade and amusement machines at client locations Troubleshoot mechanical and electrical issues including wiring, sensors, and component replacements Perform preventative maintenance to keep machines fully operational Assist with installing new equipment and game conversions when needed Refill prize merchandise and maintain redemption inventory Collect cash and coin from machines and deposit funds at a designated local bank Complete service logs and communicate equipment issues to management Maintain clean, secure, and professional machine installations Provide friendly and professional service when interacting with venue staff or guests What You'll Need 2+ years of mechanical, electrical, or electro-mechanical repair experience (arcade, vending, appliances, automotive, or similar equipment) Strong troubleshooting and problem-solving ability Ability to work independently and manage service routes Valid driver's license and reliable transportation Ability to lift up to 100lbs and perform physical service work Strong organization, communication, and follow-through High level of trustworthiness and accountability (this role may involve handling cash collections) Travel Requirements Travel required during initial training ( approximately 75% for the first 60-90 days ) After training, travel typically averages 25-40% depending on service needs Comfortable driving long distances Company travel expenses covered during training Benefits Medical insurance Dental insurance Simple IRA with 3% company match Paid time off Equal Opportunity Employer Onesource Amusement, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or any other protected status under applicable law. The pay range for this role is: 22 - 25 USD per hour(Remote (North Carolina, US))