Field Service Technician

Field Service Technician Burroughs, Inc. - 3.0 Wilmington, NC Job Details $18 - $33 an hour 21 hours ago Qualifications Customer communication Maintenance inventory management Electro-mechanical components Customer service Equipment installation Equipment malfunction troubleshooting High school diploma or GED Driver's License Driving Technical troubleshooting support OEM Associate's degree Leadership Communication skills Entry level Full Job Description Do you enjoy troubleshooting and repairing electronic equipment? Are you passionate about delivering outstanding customer service? Do you have a knack for solving problems with technology and mechanics? If you answered yes , then Burroughs wants to meet you! We're seeking motivated Service Technicians to join our nationwide team and support customers with their cash automation and transaction technology. About Burroughs Burroughs is a leader in payment and transaction automation technology with over 140 years of experience serving financial institutions and retailers. Our nationwide service network, combined with remote managed services and hardware solutions, supports ATMs, teller cash recyclers, smart safes, kiosks, servers, and self-service devices across the U.S. and Puerto Rico. Join us and become part of a company that has been a trusted industry leader since 1886 !

Why You'll Love Working Here Training & Tools Provided:

Comprehensive training, a full set of tools, and a company vehicle.

Competitive Pay & Time Off:

Premium hourly rates ($18-$33 based on experience) What You'll Do As a Burroughs Service Technician, you will: Install, maintain, and repair multi-vendor cash automation and self-service equipment. Diagnose and resolve technical issues quickly and effectively. Deliver an exceptional customer experience through clear communication and follow-through. Manage tools, parts, and inventory with accuracy and care. Technology You'll Work With As a Burroughs Service Technician, you'll gain hands-on experience with a wide range of transaction and cash automation technologies, including: ATMs and Teller Cash Recyclers (TCRs) Smart Safes and Currency Counters Self-Service Kiosks Point-of-Sale and Retail Transaction Devices Servers and Networking Hardware Other OEM banking and retail automation equipment Technicians are trained on multi-vendor equipment, giving you the opportunity to build versatile skills across industry-leading platforms. What We're Looking For Technical aptitude or a strong interest in learning electro-mechanical repair. Excellent customer service skills and a positive, solutions-focused attitude. Integrity, reliability, and professionalism in every interaction. Strong organizational and communication skills. Ability to work independently as well as within a team.

Requirements:

High School Diploma or equivalent (Associate's degree is a plus). At least 21 years of age. Valid driver's license, with at least 2 years of driving history. Ability to lift/move up to 75 lbs. Previous experience with ATMs, cash automation, or multi-vendor equipment is a plus. At Burroughs, you'll gain hands-on experience, work with innovative technology, and build a long-term career with a company that values its people. Burroughs is an Equal Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability. Job Details Job Family Hourly Pay Type Hourly