Regional Service Technician - Travel

About the Role Take the next step in your career with

JENSEN USA

, a global leader in automated laundry solutions. As we continue to expand across North America, we are seeking motivated and skilled Regional Service Technicians to support our rapidly growing customer base. In this key field-based role, you will deliver exceptional technical service, installation, and customer support for

JENSEN-GROUP

equipment throughout your designated region. You will play a vital part in maintaining customer satisfaction, supporting sales activities, and ensuring our clients experience the high-performance reliability JENSEN is known for. This position blends hands-on mechanical and electrical work with customer-facing interaction—ideal for technicians who excel in both problem-solving and communication. What You'll Do Perform service, maintenance, and repair on advanced commercial laundry equipment. Install, commission, and optimize new machinery at customer sites. Act as a trusted technical partner for clients throughout the United States. Support the sales team by identifying customer needs and presenting appropriate product or service solutions. Document all service activities, maintenance actions, customer interactions, and sales support activities accurately and promptly . Ensure equipment reliability while delivering professional and customer-focused service. Required Skills & Experience Previous experience working with commercial laundry equipment is a must! Strong understanding of mechanical and electrical systems , including advanced troubleshooting skills. Proficiency in diagnosing faults related to: Electrical systems Hydraulics Pneumatics General automated equipment Ability to read and interpret electrical and hydraulic schematics . Competence with Windows and Microsoft Office applications. Strong problem-solving abilities and technical reasoning skills. Excellent communication and interpersonal abilities. Customer-first mindset with the ability to build trust and rapport. Ability to work independently under pressure in a fast-paced environment. Willingness to travel extensively across the region and occasionally wider areas. Valid U.S. driver's license, U.S. residency, and passport (or ability to obtain one). What We Offer Competitive salary and comprehensive benefits package. 11 days paid holiday plus additional paid time off benefits. Company service van , laptop, smartphone, and per diem for travel. Full in-house and on-the-job training on cutting-edge automation technology. Opportunities for professional development and career advancement . A dynamic, supportive team environment in a global industry-leading company. The chance to work with state-of-the-art automated systems and contribute to the future of commercial laundry automation.

Pay:

$28.00 - $38.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Paid time off Retirement plan Tuition reimbursement Vision insurance

Experience:

Commercial Laundry Equipment:

1 year (Required) Willingness to travel: 100% (Preferred)

Work Location:

On the road