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Field Service Technician - Albany, NY area
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Daley and Associates
Albany, NY (In Person)
$52,000 Salary, Full-Time
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Job Description
Field Service Technician - Albany, NY Daley And Associates is seeking an experienced Field Service Technician to provide on-site maintenance, troubleshooting, repair, installation, and customer support for business-related systems and equipment throughout the Albany, NY territory. The ideal candidate will have a strong electromechanical service background, experience servicing office technology equipment, excellent customer service skills, and the ability to work independently in a field-based environment. This role is a full-time, direct hire position paying an hourly rate of $23-$27 / hour. Key Responsibilities Perform preventive maintenance, troubleshooting, and repair of printers, copiers, and multifunction devices. Diagnose mechanical, electrical, and connectivity issues and implement corrective actions. Install, configure, upgrade, and retrofit customer equipment. Deliver end-user training and technical support. Manage assigned service calls and maintain productivity standards. Complete service documentation and communicate effectively with customers and internal teams. Rebuild and refurbish equipment components as needed. Maintain a high level of customer satisfaction through timely and professional service delivery. Required Qualifications High School Diploma or GED. Valid driver's license with an acceptable driving record. Ability to lift up to 50 pounds and perform frequent bending, reaching, and lifting. Minimum 5 years of technical service, repair, and installation of office equipment. Preferred Qualifications Experience servicing multifunction printers (MFPs), copiers, and print management devices. Knowledge of document management solutions. Previous shop technician experience. Strong mechanical and electrical troubleshooting skills. Excellent time management, organizational, and customer service abilities. For immediate consideration, please email your resume to Ryan at rhult@daleyaa.com with the subject line "Field Service Technician - Albany, NY" LI-RH1 IND123