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Field Technician
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A+ Mobile Solutions
New York, NY (In Person)
$61,500 Salary, Full-Time
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Job Description
Field Technician A+ Mobile Solutions New York, NY Job Details Full-time $60,000 - $63,000 a year 2 hours ago Benefits Paid training Fuel card Company truck Health insurance Dental insurance 401(k) Flexible spending account Paid time off On-the-job training Vision insurance 401(k) matching Opportunities for advancement Qualifications Customer communication Equipment installation In-person customer service Hardware maintenance Equipment troubleshooting Software installation User training (technical support) Company vehicle operation Assembly Driver's License Attention to detail Driving Hardware support Resolving technical support tickets Computer networking Technical training Teaching technology use Full Job Description Role Description The Field Technician will be mostly on the road at our various customers in the New York City Metropolitan Area, with some days at our office in Bay Shore, NY. The Field Technician will perform installation, maintenance, and troubleshooting of A+ Mobile Solutions' equipment and systems, working closely with our customers to ensure their satisfaction. The Field Technician will also ensure all systems meet quality and safety standards and may assist in training staff or educators on the use of A+ Mobile technology. Qualifications Understanding of networking, software installation and configuration Proficiency in hardware installation, assembly, troubleshooting, and maintenance Experience providing technical support and training, following service tickets through to completion Strong problem-solving skills and attention to detail Excellent communication and customer service skills Ability to work independently and manage time effectively at client sites Background in education or STEM fields is a plus Valid driver's license and ability to travel within the New York City Metropolitan Area Additional Responsibilities Additional travel and onsite days at our office in Bay Shore, Long Island, NY. Clean driver's license required NetSuite, Acronis, Microsoft Teams and Google administration experience a plus Must be able to move and lift 50lbs. Lab building, imaging, configuration, QA testing, shipping and warehouse assistance as needed.