Service Supervisor Rotating Equipment & Industrial Services

Service Supervisor

• Rotating Equipment & Industrial Services Rochester, NY Job Details Full-time $40
• $45 an hour 20 hours ago Benefits Health savings account Health insurance Dental insurance 401(k) Tuition reimbursement Paid time off Vision insurance 401(k) matching Employee stock ownership plan Life insurance Tools provided Qualifications Computer operation Teamwork Customer service Electrical control panels Spreadsheets Coaching Electrical schematic reading and interpretation Industrial motor maintenance and repair Company vehicle operation Team development Driver's License Supervising experience Electrical motors Professional development support Troubleshooting electrical systems Team training Low-voltage electrical systems Mechanical pump maintenance Mentoring Industrial pump maintenance and repair Water pump maintenance Technical training Technical Proficiency Full Job Description Service Supervisor•Rotating Equipment & Industrial Services Direct Hire /

Full Time Location:

Rochester, NY

• (Onsite)
• Office and Field work

Hourly Rate:

$40

• $45/hour + (ESOP)

•

Employee Stock Ownership Plan Prevailing Wage:

$70/hour Position Overview We are seeking a Service Supervisor to lead and support a team of field and shop technicians specializing in rotating equipment, pumps, motors, and industrial mechanical systems. This position serves as both a technical resource and mentor, helping technicians troubleshoot complex equipment issues while ensuring projects are completed safely, efficiently, and to the highest quality standards. This is a hands-on leadership role that combines field support, project coordination, technician development, customer interaction, scheduling, estimating, and operational oversight. The ideal candidate brings strong technical knowledge of pumps, rotating equipment, industrial maintenance, and low-voltage controls, along with the ability to guide and develop a skilled service team. This opportunity offers long-term career growth, excellent earning potential, outstanding benefits, employee ownership, and a culture focused on teamwork, employee development, and retention. Key Responsibilities Supervise, coordinate, and support a team of Service Technicians Provide technical guidance on pump systems, rotating equipment, motors, bearings, seals, controls, and troubleshooting Assist technicians with job planning, execution, and repair strategies Review inspection reports and repair recommendations Support estimating, quoting, scheduling, and project coordination activities Ensure work is completed safely, efficiently, and according to quality standards Mentor and develop technicians through training and hands-on coaching Coordinate outside vendors and specialty service providers when required Build strong customer relationships and maintain a high level of service excellence Review technician timesheets, expense reports, and administrative documentation Support continuous improvement initiatives, safety programs, and training efforts Travel to customer sites as needed throughout the region Qualifications Required Minimum 5 years of experience working with rotating equipment, pumps, motors, industrial maintenance, manufacturing maintenance, or related mechanical/electrical systems Experience troubleshooting and repairing industrial equipment Understanding of bearings, shafts, seals, motors, and pump systems Ability to read electrical schematics and troubleshoot control panels Basic understanding of low-voltage controls and relay logic Strong troubleshooting and problem-solving skills Ability to mentor, train, and support technicians Valid driver's license and acceptable driving record Basic computer proficiency including Microsoft Excel Preferred Prior leadership, lead technician, foreman, or supervisory experience Experience with PLCs and industrial controls Experience in water/wastewater, HVAC, industrial manufacturing, process equipment, or rotating equipment service environments Familiarity with ADP or similar payroll systems Vibration analysis, laser alignment, startup, commissioning, or field service experience Schedule & Work Environment Typical schedule: Monday-Friday, 7:00 AM-4:00 PM Combination of office and field responsibilities Average travel radius of approximately 1-2 hours Limited overnight travel Company vehicle, phone, laptop, and specialized tools provided Overtime opportunities available Why Consider This Opportunity? Employee-owned company through an Employee Stock Ownership Plan (ESOP) Strong history of internal promotions and career advancement Supportive, team-oriented culture with exceptional employee retention Stable business serving industrial and municipal customers Competitive hourly compensation plus overtime opportunities Long-term career path into management, sales support, or specialized technical leadership positions Excellent benefits package and strong work-life balance

Pay:

$40.00

• $45.

00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Tuition reimbursement Vision insurance Application Question(s): Do you have at least 5 years of experience working with pumps, rotating equipment, industrial machinery, or manufacturing maintenance? Have you performed troubleshooting or repairs on pumps, motors, bearings, shafts, or mechanical seals? Are you comfortable reading electrical schematics and control panel diagrams? Do you have experience working with low-voltage controls, relays, PLCs, or industrial control systems? Have you ever led, trained, mentored, or coordinated the work of technicians or maintenance personnel? Are you comfortable with hourly pay rate of $40

• $45/hour + $70 for prevailing wage?

Are you comfortable with a background check and taking a pre-employment drug test?

Experience:

Supervising:

1 year (Preferred)

Work Location:

In person