Field Service Technician

Field Service Technician Columbus, OH Job Details Full-time 10 hours ago Benefits Paid holidays Disability insurance Health insurance Dental insurance Paid time off 401(k) 4% Match Vision insurance 401(k) matching Employee stock ownership plan Life insurance Qualifications Preventative hardware maintenance Customer relationship building Customer service Basic math Equipment installation Unloading AV system installation Processing cash transactions Equipment malfunction troubleshooting Driver's License Driving Deposits Hand tools Mechanical troubleshooting Entry level Full Job Description The Field Service Technician a liaison between Shaffer and their assigned locations/customers responsible for customer relations, and equipment installs and repairs. Our customers vary from bars and clubs to restaurants and bowling alleys. At Shaffer, our technicians enjoy a strong camaraderie and take immense pride in their work. What will your day look like as a Service Technician? Drive company owned vehicle to assigned customer locations on a designated route. Interact with customers and other employees in a professional and courteous manner Count and deposit money, entering meter readings and the proper information into coin software. Fill and maintain all ATM'S on route. Installation and repair of entertainment, arcade and amusement equipment Install TVs, monitors, digital jukeboxes, A/V and sound systems. Troubleshooting, repairing and performing preventive maintenance on existing equipment Work hours are 8am-4:30pm, Tues-Fri and then Saturday from 12pm-8pm. Position Requirements Interact and build rapport with customers Able to do math/count money Mechanical Aptitude Prior field service experience desired Flexibility to work evenings, weekends, and holidays as needed. A valid Driver's License and clean Motor Vehicle Record are essential. Must be at least 21 years old (some of our customers have age restricted entry) Organized and Punctual Physical Requirements Lifting an average of 50 pounds Able to use hand tools Capable of crawling in confined spaces like ceilings and attics Climbing ladders Unloading equipment Why Shaffer Entertainment? We're not your typical entertainment company. Shaffer Entertainment is 100% employee-owned, values-driven, and built on nearly a century of trust, innovation, and people-first leadership. With four generations of leadership behind us, we believe our success comes from investing in our employees and treating them like family. When you join Shaffer, you're not just taking a job—you're becoming an owner. Benefits That Matter Medical, Dental & Vision Insurance 401(k) with 4% Company Match 100% Employer-Funded Employee Stock Ownership Plan (ESOP) - no cost to you Company Vehicle & iPhone Paid time off & paid holidays Paid volunteer time Company-paid Short-Term & Long-Term Disability insurance Life insurance and financial planning resources Shaffer Entertainment is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive, welcoming environment for all employees.