Direct Hire Field Service Technician

Direct Hire Field Service Technician Apply Now Applied To save a job sign in or get started

Job ID:

10218865 Posted today Back Kent, OH, US Electronic Assembly High School or equivalent Full Time, Direct Hire 25-35 per hour Experienced (Non-Manager) On-site Manufacturing - Other First Shift (Day) Kent, OH, US 25-35 per hour Experienced (Non-Manager) Full Time, Direct Hire Manufacturing - Other On-site Electronic Assembly High School or equivalent First Shift (Day) Apply Now Applied Job details Direct Hire Field Service Technician (Plastics Processing Equipment)

Location:

Kent, OH (Training location) Remote/Hybrid after training

Travel:

Must be able to travel domestic & internationally Compensation is based on experience

Position Overview:

As a Field Service Technician, you'll be the primary technical representative to our customers for all product installation, maintenance, and repair needs. This role offers hands-on work with sophisticated machinery and the opportunity for extensive national and international travel. After in-depth training at our Kent facility, you'll transition to a remote or hybrid schedule that accommodates your project-based travel.

Key Responsibilities:

Serve as THE on-site technical expert Independently travel to customer locations—domestic and global—for equipment installation, troubleshooting, maintenance, and repair Conduct yearly follow-up calls and site visits to ensure customer satisfaction Provide end-user training at customer sites and facilities Plan and coordinate logistics for service visits, including travel and expense reporting Act as a liaison between customers and engineering, manufacturing, and parts/sales teams Collect customer feedback and relay continuous improvement opportunities Promote quality, safety, and environmental compliance in all activities Support other duties as assigned by management

Required Qualifications:

High School diploma or equivalent Strong mechanical aptitude Valid US Driver's License & Passport (must be able to book rental cars for travel) Excellent organizational, verbal, and written communication skills Self-directed, independent worker; skilled at problem-solving and proactive issue avoidance Strong team player with a customer-focused mindset

Preferred Qualifications:

Technical training in electrical systems (single-phase, 3-phase, or low voltage) Experience with logic circuits, electric motors, mechanical devices, or plastic processing Experience using measuring and test equipment (micrometers, multimeters, etc.) Prior field service or global travel experience Second language proficiency

Physical & Work Environment Requirements:

Ability to lift up to 50 lbs, and perform physical tasks such as standing, walking, bending, kneeling, crouching, crawling, and climbing Ability to work in both office and industrial settings; exposure to loud noise, moving parts, and airborne particles may occur (PPE provided) Occasional extended periods of sitting during international flights Ability to meet vision requirements (close, distance, color, peripheral, and depth perception, focus adjustment)

Schedule & Training:

Standard schedule: Mon-Fri After comprehensive training (6-12 months in Kent, OH), position is hybrid/remote with approximately 50%+ travel, including some weekends as required Interested? Apply today! Use this link to schedule an interview directly on my calendar https://calendly.com/dans465 10218865 Share this job Copied url To save a job sign in or get started To apply for this job email your details to I want more jobs like this in my inbox.

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