Field Service Technician II

Job Title:

Field Service Technician II Schedule:

M-F 9 am -6 pm - could be OT as needed • Will there be OC (on call)?

Yes Duration:

3 months (Temp to Perm)

Location:

Panama City, FL 32405

Notes:

Is this position remote or in person? Remote What will the primary day-to-day responsibilities entail for this person? See Job Description Below What are the TOP 2 required skills that candidates must have? Candidate needs to have good printer, laptop/laptop, and server break/fix skills. Break/fix printer skills are a must. Will there be shift differentials? No How many overall years of experience should this person have? 1 year Do they need any specific certifications or education? A+ would be nice to have If contract to hire what is the conversion rate? $22 How many miles per day will the contractor be driving? Varies, they will be running calls going from customer-to-customer sites. What radius range should candidates be located from the job location? 10-20 miles What is the exact work location or city, state, or zip? Panama City, FL 32405 Role Overview ?As a Field Technician, you will serve as the primary onsite contact for technical and service-related issues. Responsibilities include troubleshooting, installing, and repairing laser printers, wide-format printers, plotters kiosks, POS systems, and related hardware/software. Collaboration with Level II or Lead Technicians may be required to ensure timely and accurate resolutions. Key Responsibilities Diagnose and resolve issues with printers, plotters, kiosks, and POS systems. Install, configure, and maintain hardware and software. Perform routine maintenance to optimize equipment performance. Deliver clear technical assistance to customers onsite and over the phone. Maintain accurate service records and uphold quality standards. Qualifications Strong knowledge of printers, computer hardware, and software. Electromechanical experience a plus. Proven troubleshooting and problem-solving skills. Excellent communication and customer service abilities. Ability to manage multiple priorities and work independently or in a team. Physical capability to lift to 50 lbs.