Lead Field Service Technician - Compressed Air Systems

Lead Field Service Technician -

Compressed Air Systems Location:

Olive Branch, MS /

Memphis, TN Company:

EVAPAR EVAPAR

is a full-service provider of Power Products, specializing in Electric Generators, Industrial Engines, Emission Control Products, and Compressed Air Systems. Proudly serving businesses and consumers since 1912, we've built our reputation on integrity, service, and innovation. As an industry leader, we are your one-stop source for sales, service, parts, and rentals. At EVAPAR, our motto is, "Always Do What's Right"—for our customers, and especially for our employees. We foster a team-oriented, family-like culture where every individual is treated with dignity and respect. Our continued success depends on the strength of our team, and we're committed to helping our employees grow and thrive. We are currently seeking a Lead Field Service Technician to join our Olive Branch-based team. This role is ideal for an experienced technician who not only excels in the field but is also passionate about mentoring others, driving service excellence, and supporting operational success. Position Overview As a Lead Field Service Technician, you will perform advanced diagnostics, repairs, and maintenance on compressed air systems while serving as a technical leader for the field service team. You will support, train, and guide other technicians, assist with scheduling and job prioritization, and act as a key point of contact between the field team, management, and customers. This position requires a high level of technical expertise, leadership ability, and a commitment to delivering exceptional customer service. Key Responsibilities Perform advanced preventive maintenance, diagnostics, and repairs on compressed air systems. Lead complex troubleshooting efforts on mechanical and electrical systems. Oversee and support start-ups and commissioning of new equipment. Serve as a technical resource and mentor for junior technicians. Provide on-the-job training and ensure adherence to company and manufacturer standards. Assist in scheduling, dispatch coordination, and prioritization of service calls. Review and ensure accuracy of service reports and documentation. Communicate effectively with customers, providing clear explanations and recommendations. Support warranty claims and ensure compliance with manufacturer's guidelines. Maintain inventory, tools, and assigned service vehicle in optimal condition. Track time, travel, and expenses accurately and consistently. Promote and enforce safety standards and best practices in the field. Participate in and help coordinate the rotating 24/7 on-call schedule. Qualifications 5+ years of experience servicing compressed air systems or related equipment. Proven ability to diagnose complex mechanical and electrical issues. Strong understanding of electrical schematics and system controls. HVAC certification or equivalent technical training preferred. Experience in HVAC/R, refrigeration, or industrial equipment service strongly preferred. Demonstrated leadership or mentoring experience in a field service environment. Proficiency with laptops, diagnostic tools, and service software. Valid driver's license with a clean driving record. Ideal Candidate Attributes Strong leadership and team development skills. Highly organized with excellent attention to detail. Exceptional customer service and communication abilities. Self-driven with the ability to work independently and lead others. Comfortable making decisions in fast-paced, field-based environments. Committed to continuous improvement and professional development. Position benefits include but are not limited to: 401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Referral program Tuition reimbursement Vision insurance Ready to join a team that delivers reliable power and peace of mind to communities across the region? Apply today to become part of the EVAPAR family!

Job Type:

Full-time Pay:

$38.00 - $40.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Referral program Tuition reimbursement Vision insurance

Work Location:

Hybrid remote in Olive Branch, MS 38654