Small Instruments Field Service Technician

Benefits:

Co Car During Business Hours Paid time off Training & development 401(k) Job description

Position Type:

Full-Time Overview:

We are a small family-owned microscope sales and service business, 40 years strong, seeking a motivated & reliable Small Parts/Instruments Service/Repair Technician to join our service team. This role is ideal for someone with hands-on mechanical or technical repair experience who enjoys troubleshooting and working directly with customers. Experience with troubleshooting and repairing small instruments is a must; microscopes or laboratory/medical equipment repair experience is preferred but not required - we are willing to train the right candidate with a strong mechanical and technical aptitude and work ethic. Resumes Accepted Online Only- PLEASE

DO NOT CALL OUR OFFICE.

Responsibilities:

Perform general service and repairs on microscopes and laboratory instruments, both in-house and at customer sites. Service and troubleshoot various equipment including: Binocular, trinocular (with digital camera), and multi-headed microscopes, Specialty microscopes and laboratory instruments. Provide on-site service to customer accounts in: Hospitals, Labs, schools, research facilities, medical offices & industrial sites Review service requests and inspect to diagnose issues & determine repair scope Communicate professionally with customers, vendors and internal team members Exercise independent judgment to resolve technical issues efficiently Complete accurate service documentation and field service reports. Assist with light warehouse duties as needed (shipping, receiving, inventory, maintenance) Support other projects and tasks as assigned

Requirements:

Hands-on experience with small equipment/instrument installation, service or mechanical repair Strong troubleshooting skills and problem-solving ability Ability to work independently as well as part of a team Excellent communication and interpersonal skills Positive attitude, strong work ethic and willingness to learn Ability & willingness to travel to customer sites High School Diploma or equivalent Must be willing to travel, potentially overnight A valid clean driver's license.

Preferred Qualifications:

Experience servicing microscopes or laboratory/medical equipment. Component-level troubleshooting and repair experience Ability to analyze & repair small, complex mechanical or electromechanical components

Compensation:

Salary is based on experience. We offer competitive pay and are willing to train motivated individuals to become skilled service technicians. Salary $55,120 - $62,400

Benefits:

Paid Vacations and holidays 401K Commission incentive opportunities Opportunity for Advancement On-the-Job training provided for motivated candidates Full-Time position Flexible work from home options available.