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CNC Field Service Technician

Job

Biosource Recruiting

Memphis, TN (In Person)

$83,200 Salary, Full-Time

Posted 1 week ago (Updated 1 week ago) • Actively hiring

Expires 7/30/2026

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Job Description

We are hiring a CNC Field Service Technician in Memphis, TN! We are excited to partner with a leading CNC Machine Tool Builder in their search for talented CNC Field Service Engineers. In this role, you will be responsible for providing installation, troubleshooting, repair, and maintenance support for CNC machine tools at customer sites across the country. Your expertise is crucial in ensuring optimal machine performance and delivering top-notch customer service.
Responsibilities:
Install new CNC machine tool systems at customer facilities, including all options and accessories. Perform machine leveling, geometry checks, and final adjustments for peak performance. Diagnose and troubleshoot mechanical, electrical, hydraulic, pneumatic, and application-related issues. Identify root causes and recommend corrective actions. Provide technical support via phone, email, and other channels. Assist customers, distributors, and internal teams with technical guidance and problem resolution. Offer customer training and support project coordination as needed. Provide service support at trade shows and company events when necessary. Maintain detailed service documentation and reporting. Travel extensively, including overnights and occasional weekend travel. Perform other duties as required.
Requirements:
Bachelor's degree in Mechatronics, Electrical Engineering, Mechanical Engineering, Industrial Engineering, or related field — or equivalent hands-on experience. 5+ years of experience in CNC machine tool maintenance and service (electrical and mechanical). 5+ years of experience providing remote technical support in the machine tool industry. Experience installing and servicing machining centers, including leveling and geometric alignment. Strong knowledge of PLC programming and troubleshooting. Experience with CNC control systems, including FANUC controls. Understanding of power circuits and industrial electrical systems. Excellent troubleshooting, communication, and customer service skills. Ability to travel extensively (100% during weekdays) and work independently in the field.
Salary:
$35.00 - $45.00