5G Installation and Inventory Expert

Title:

5

G Installation and Inventory Expert Pay Rate:

$20.50 / hr with up to 5% annual bonus

Schedule:

Must be willing to work a flexible schedule between 8:00 AM - 7:00 PM daily. Weekend availability is required.

Job Description:

As an Installation and Inventory Expert, you'll provide exceptional customer experiences through 5G Internet installations, in-person tech support, and day-to-day management of Forward Stocking Locations. This role combines customer service, supply chain support and product upselling to keep our operations running smoothly. If you're passionate about technology, customer service, and logistics, we'd love to have you on our team!

What You'll Be Doing:

Drive your own vehicle to install, repair, and activate 5G equipment at customer locations. Provide setup, troubleshooting, and tech support for devices like smartphones and tablets. Ensure customer satisfaction through professional, timely service. Document service tickets and update software programs as needed. Travel to pick up devices and assist with warehouse operations. Follow safety protocols and company policies. Recommend tech solutions based on customer needs and resolve device issues; upsell Asurion products Meet or exceed key performance indicator metrics for performance goals.

What We're Looking For:

Exceptional customer service skills, with the ability to build rapport, adapt communication, and resolve technical issues efficiently. Self-motivated, adaptable, and collaborative in fast-paced or ambiguous environments. Flexible to travel on short notice (including overnight) and work evenings, weekends, and around pets. Ability to recommend products based on customer needs and deliver a premier service experience.

Qualifications:

1+ years of customer service or retail sales experience preferred. Valid driver's license, one year of driving experience, and a vehicle with storage capacity. Comfortable standing, climbing ladders (up to 6 feet), and lifting up to 25 lbs. Strong communication skills and basic understanding of supply chain and logistics. Ability to work flexible hours and weekends 7 days a week between 8 am and 7 pm. Use this site to view the status of applications you've submitted and to take action on important tasks related to those applications. Asurion is a global tech solutions industry leader that creates a work culture where employees are valued, regardless of their level or position. Our products and services help nearly 300 million customers worldwide. The Asurion Way informs our values as colleagues and emphasizes that how we work matters just as much as the work itself. Here's how we practice the

Asurion Way:

Customer First We provide our customers with excellent service through empathetic, helpful, and simple interactions. Our first step? To listen. One Team We believe that our success depends on collaborating, staying humble, and embracing diverse viewpoints. Divine Discontent We're not afraid to roll up our sleeves and do more. We start small, scale with success, and tap into our full potential to deliver the best products and services. Act with Integrity We take ownership and pride in the work we do. We build trust-based relationships and do what's right-even when no one is looking. Asurion is an equal opportunity employer. We hire the best available person for the job regardless of marital status, sex, gender orientation, age, religious belief, race, nationality and ethnic origin, color, or disability.