Field Service Technician

Field Service Technician

AED123 - 5.0

Austin, TX Job Details Full-time $25 an hour 1 hour ago Benefits Health insurance Dental insurance 401(k) Flexible spending account Paid time off Vision insurance Qualifications Customer communication Teamwork Field service High school diploma or GED Retail merchandising procedures Driver's License Attention to detail Organizational skills Power tools Full Job Description Job description AED123 provides businesses with Automated External Defibrillator (AED) services. 50 lives have now been saved by the AEDs we manage! We are doubling in size every year and need more field technicians to service AEDs for our growing customer base.

WHO YOU ARE

You have a track record of safely driving company vehicles and serving customers in the field. You want your work to be meaningful, and you want to work with a great team who can challenge you and make work fun. You have high attention to detail. You will be a good representative of our brand in the field.

JOB DESCRIPTION

The Field Service Technician is charged with installing and conducting monthly checks of Automated External Defibrillators (AEDs) in the Austin and San Antonio markets, with possible trips to other parts of the state. The Field Service Technician also replenishes some First Aid Centers and provides other related services.

DUTIES AND RESPONSIBILITIES

1) Install AEDs, First Aid Centers, and related items Prepare AEDs for installation Help customer select optimal AED location Use drill, driver, and other tools to attach AED cabinets to walls and other structures (sheetrock, metal, wood, concrete) Onboard AEDs using flows in handheld Attach bar-codes and stickers to equipment per SOP Explain AED program to customer during installation, including providing customer with instructions on how to use the AED 2) Conduct monthly service of AEDs and other assets Check devices, following flow in handheld Replace batteries/pads, as directed Address issues that arise 3) Replenish First Aid Centers Replace consumed and/or expired products from First Aid Centers per planogram Log all product replacement using flows in handheld 4) Maintain service van, and safely drive van to customer locations in Austin and San Antonio 5) Communicate with corporate office Reach out with questions as they arise Be AED123's eyes and ears in the field, sharing information about deployments and opportunities for improvements 6) Augment a growing team Reinforce our results-oriented, collaborative, productive, and fun culture Be accountable and supportive 7) Execute other tasks as required (we are a startup and often need all hands on-deck)

EXPERIENCE AND QUALIFICATIONS

Engaging personality to facilitate customer satisfaction True excitement about our business - and interest in learning more about AEDs Ability to follow set processes with reliability and strong attention to detail Experience with power tools, and ability to complete high quality installations Track record of safe driving (position requires significant driving) Strong communication and organization skills Good judgement Background in field service and delivery route work is a plus

BENEFITS

Stock Appreciation Rights 401(k) Health/Dental/Vision insurance Flexible Spending Account Paid time off

Job Type:

Full-time Pay:

$25.00 per hour

Benefits:

401(k) Dental insurance Flexible spending account Health insurance Paid time off Vision insurance Application Question(s): Provide 2 - 3 sentences on why you are interested in the role.

Education:

High school or equivalent (Required)

Experience:

Field service: 1 year (Required)

License/Certification:

Driver's License (Required)

Work Location:

On the road