Field Service Representative

Field Service Representative Kureha America, Inc San Antonio, TX Job Details Full-time $20 - $23 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off On-the-job training Vision insurance 401(k) matching Qualifications Customer communication EHS Field service Warehouse management system

Driver's License Driving Full Job Description Field Service Representative I Position Objective:

FSR I is the entry-level position within the Field Service Representative track. Individuals in this role are responsible for executing foundational field tasks, warehouse duties, and supporting operations while under supervision Requirements for

Position:

This role requires the ability to lift, carry, and maneuver items weighing up to 45 lbs. Completion of On-the-Job Training (6 months, unless waived) Minimum score of 80% on an open-book test on Tech Units (KDP & sKDP) Sign-off on all Level 1 SOP competencies (O1, S1, A1) Completion of all safety training and certifications Must be able to drive and complete deliveries of various products and provide onsite technical service to clients in rural areas A valid driver license is required and must be maintained Completion of all job-specific competencies must be documented using the official FSR Competency Sign-Off Sheet. Meeting all requirements makes the employee eligible for promotion but does not guarantee advancement. Promotions are subject to business need and performance review.

Core Responsibilities:

This position is based on a 24/7 set of activities and, as such, after-hours coordination with management, operations, supply, and tech teams will be required. Execute basic field service and delivery tasks under supervision Follow Level 1 SOPs for warehouse and field operations Utilize Warehouse Management System for: Transfers Receiving Deliveries Job deliveries Job returns Support District Supervisor and SCM with cycle counts, deliveries, and equipment staging Maintain clean and organized work environment, including vehicles and trailers Assist with loading, unloading, and documenting all materials Communicate professionally with customers and provide accurate updates as requested Attend and complete all assigned safety and product training Demonstrate a willingness to learn and grow within the company Understand and follow KES policies related to HSE, operations, and quality assurance Demonstrate professional communication using company systems including WMS, job trackers, and shared calendars Submit required documentation and reports in a timely manner following KES standards Follow all instructions provided by the DS or Operations Manager and seek clarification when needed.

FLSA Job Classification :

Nonexempt Reporting Relationship:

This position reports to the Operations Manager and is supervised on daily basis by the District Supervisor.

Pay:

$20.00 - $23.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person