Appliance Technician

Overview At IEC Services, we are passionate about delivering exceptional service experiences to our customers. As a growing leader in the service industry, we take pride in our commitment to quality, innovation, and customer satisfaction. We are seeking a skilled and customer-focused Appliance Service/Repair Technician to join our team and contribute to our mission of providing top-tier commercial foodservice equipment repair and maintenance solutions. As an Appliance Technician, you will perform preventive maintenance, warranty repairs, and general service repairs on commercial cooking, ware washing, and other kitchen equipment in restaurants, hotels, nursing homes, schools, and corporate cafeterias. As a representative of IEC Services, you will uphold our high standards of customer service while helping drive operational excellence and company growth. Job Summary The Appliance Technician is responsible for troubleshooting, repairing, maintaining, and servicing commercial foodservice equipment. This position requires strong technical knowledge, problem-solving abilities, and a commitment to delivering outstanding customer service in the field. Responsibilities

• Troubleshoot, diagnose, repair, and maintain commercial foodservice equipment including ovens, fryers, steamers, griddles, dishwashers, and other kitchen equipment.
• Perform preventive maintenance services to ensure equipment efficiency, and longevity.
• Complete warranty and non-warranty repairs in a timely and professional manner.
• Demonstrate strong troubleshooting and problem-solving skills to resolve equipment issues.
• Communicate effectively with customers, management, dispatch, and support staff.
• Document all work performed, including service reports, work orders, and equipment recommendations using company software.
• Strive to minimize service callbacks through quality workmanship and attention to detail.
• Attend manufacturer, technical, and safety training programs as required.
• Participate in an emergency on-call rotation, including evenings, nights, weekends, and holidays
• Adhere to all company safety policies and industry regulations. Requirements
• High School Diploma or equivalent required.
• Demonstrated proficiency in gas and electrical systems.
• Previous experience servicing commercial cooking equipment preferred.
• Relevant licenses, and certifications such as EPA Universal 608 and CFESA
• Valid California driver's license with an acceptable driving record required.
• Strong mechanical aptitude and troubleshooting skills.
• Excellent customer service and communication skills.
• Self-motivated with the ability to work independently and as part of a team.
• Basic computer skills for electronic documentation and reporting.
• Ability to read and interpret technical manuals, schematics, and service documentation.
• Ability to lift up to 50 lbs. and perform physical work in commercial kitchen environments. Benefits
• Competitive pay: $30.00 - $40.00 per hour.
• Overtime and prevailing wage opportunities available.
• Port-to-Port (P2P) pay — you're paid from the moment you leave your home base.
• Company vehicle and gas card provided.
• Comprehensive benefits package including Medical, Dental, and Vision insurance.
• 401(k) with company match.
• Paid Time Off (PTO), paid sick leave, and parental leave.
• Company uniforms and branded gear provided.
• Ongoing technical training, certification support, and career advancement opportunities.

Work Environment This position is performed in commercial kitchens, restaurants, hotels, healthcare facilities, schools, and other customer locations. The role requires standing, bending, lifting, climbing, and working around electrical, gas, and mechanical equipment for extended periods. Reasonable accommodations will be provided to qualified individuals with disabilities in accordance with applicable laws. Background Check & Drug-Free Workplace Employment is contingent upon successful completion of a job-related background check and motor vehicle record review in compliance with applicable laws, including the California Fair Chance Act. IEC Services maintains a drug-free workplace in accordance with federal and state regulations. Equal Employment Opportunity Statement IEC Services is an Equal Opportunity Employer and complies with all applicable federal, state, and local employment laws. Employment decisions are made without regard to race, color, religion, sex, gender identity or expression, sexual orientation, marital status, national origin, ancestry, age, disability, medical condition, genetic information, military or veteran status, or any other protected characteristic. Pay Transparency & Benefits Disclosure In compliance with California law, the pay range for this position is listed above. Eligible employees may receive benefits including medical, dental, vision, paid time off, paid sick leave, retirement benefits, and other company-sponsored programs in accordance with company policy.

Pay:

$30.00 - $40.00 per hour

Benefits:

401(k) 401(k) matching Employee assistance program Employee discount Flexible schedule Flexible spending account Fuel card Health insurance Health savings account Life insurance On-the-job training Paid time off Parental leave Professional development assistance Referral program Vision insurance Application Question(s): Are you willing to take a Drug Test and Background Screening?

License/Certification:

EPA Universal Certification (Required)

Work Location:

On the road