Regional Vice President of Service Operations | HVAC, Mechanical & Industrial Systems

Regional Vice President of Service Operations | HVAC, Mechanical & Industrial Systems Aquafinity Santa Ana, CA Job Details Full-time 1 day ago Qualifications Preventive maintenance Team development Key Performance Indicators Team management Mentoring Profit & Loss statement CRM system proficiency Maintenance management Profit and loss analysis Mechanical knowledge Senior leadership Full Job Description Regional Vice President of Service Operations |

HVAC, Mechanical & Industrial Systems Location:

Santa Ana, CA Compensation:

Executive Base Salary + Performance Bonus + Full Benefits Lead Large-Scale Service Operations. Build Teams. Drive Growth. Are you currently leading regional service operations within HVAC, mechanical services, MEP, industrial maintenance, or technical field services? Aquafinity is seeking a high-impact operational leader to oversee and scale national field service operations for a rapidly growing commercial water systems organization. This role is designed for executives who thrive in fast-paced service environments and understand how to improve technician performance, operational efficiency, customer retention, and service profitability across multiple regions. If you've led large field teams, owned service P&L, improved KPIs, and built scalable operational systems within HVAC or industrial service organizations, this opportunity offers executive visibility, autonomy, and long-term growth. Why This Opportunity Gets Attention Executive leadership role with direct impact on company growth High-visibility position partnering closely with ownership and senior leadership Opportunity to modernize and scale a national service organization Blend of strategic operations leadership and technical engineering oversight Strong compensation package with bonus potential and full benefits Growing company with significant expansion plans What You'll Lead Multi-Region Field Service Operations Lead regional service managers, field supervisors, dispatch teams, and technicians Drive operational KPIs including: Technician utilization Response times First-time fix rates Service profitability Customer retention Improve workforce planning, scheduling efficiency, and field productivity Build accountability systems and performance metrics across service teams Technical & Engineering Leadership Oversee service operations involving: Pumps Motors Mechanical systems Controls Filtration systems Industrial water systems Serve as executive escalation point for major technical issues and critical accounts Standardize technical training, troubleshooting procedures, and service quality Operational Excellence & Process Improvement Own service operations P&L, forecasting, budgeting, and labor optimization Improve margins through operational efficiency and scalable systems Develop SOPs, workflows, and service standards across multiple regions Optimize ERP, CRM, dispatching, and field service management platforms Partner cross-functionally with installation, engineering, and project teams Strategic Business Leadership Support national account growth and long-term service agreements Collaborate with business development and sales leadership Strengthen customer relationships and operational performance Help shape company-wide operational strategy and expansion initiatives Ideal Background Strong consideration will be given to leaders from: HVAC service organizations Mechanical contractors MEP service providers Industrial maintenance companies Building automation and controls Facilities services Industrial equipment service operations National field service organizations Qualifications 12+ years of leadership experience in HVAC, MEP, industrial service, or technical operations Proven success leading multi-site or multi-region service organizations Strong understanding of: Field service KPIs Dispatch operations Preventative maintenance programs Service contracts Technician productivity metrics Workforce planning Experience managing service operations P&L Deep operational and technical understanding of mechanical systems Experience implementing or optimizing ERP, CRM, and FSM platforms Demonstrated ability to build, mentor, and scale high-performing teams Preferred Experience Water systems, aquatics, filtration, or water treatment experience Oversight of both service and installation operations Industry certifications such as CPO, AFO, or similar Experience within rapidly scaling service organizations About Aquafinity Aquafinity designs, installs, and services commercial aquatic, mechanical, and water management systems nationwide. The company operates in mission-critical environments where uptime, performance, and reliability are essential. Apply Today If you're ready to lead large-scale field operations, improve service performance, and help scale a growing national organization, we encourage you to apply.