Job Description
Position Title Department Reports to Experienced HVAC Service Technician Service Corey Martin Employment Status FLSA Status Effective Date Temporary Full-Time Part-Time Nonexempt Exempt 2/6/2025
Shift Options Day Shift:
Monday-Friday, 8am-5pm (plus overtime) Night Shift ($3/hr shift differential): Monday-Friday, 2pm-10pm with medical emergency on-call after 10pm (plus overtime) Weekend Day Shift ($100 spiff per Saturday/Sunday shift): Saturday and Sunday + 3 days during the week OR Saturday or Sunday + 4 days during the week, 8am-5pm (plus overtime) Weekend Night Shift ($100 spiff per Saturday/Sunday shift): Saturday and Sunday + 3 nights during the week OR Saturday or Sunday + 4 nights during the week, 2pm-10pm with medical emergency on-call after 10pm (plus overtime) Position Summary As an Experienced HVAC Service Technician, you will play a crucial role in ensuring the optimal performance of heating, ventilation, and air conditioning systems. You will be responsible for diagnosing complex issues and performing advanced repairs. Your extensive knowledge and hands-on experience will be essential in delivering high-quality service and maintaining customer satisfaction. Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Responsible for performing HVAC service and maintenance Responsible for excellent communication and customer service Responsible for building estimates and presenting to the homeowner Responsible for maintaining detailed records of service visits, including diagnoses, repairs and maintenance Responsible for adhering to all safety protocols and company policies. Plays a crucial role in preventing workplace injuries by following safety guidelines, using equipment correctly. Reports any unsafe conditions or actions to management immediately. Minimum Qualifications (Knowledge, Skills, and Abilities) Minimum of 3 years of experience in HVAC service. Experience with both residential and commercial HVAC systems preferred. EPA Section 608 certification (for refrigerant handling) required. [Additional certifications such as NATE are a plus.] Hands-On Experience:
Extensive knowledge of maintaining, and repairing residential or commercial HVAC systems. Knowledge of HVAC Systems:
Proficient with both the electrical and mechanical components of heating, cooling, and ventilation systems. Diagnostics & Troubleshooting:
Ability to identify and repair HVAC system issues using diagnostic tools and methods. Refrigeration:
Experience working with refrigerants and knowledge of proper handling, charging, and leak detection. Wiring & Electrical Systems:
Skilled in reading wiring diagrams and handling electrical components of HVAC systems. Leadership Experience:
In some cases, experience managing a team or mentoring / coaching technicians could be a plus. Up-to-Date Knowledge:
Keeping current with new technologies in HVAC systems, energy-efficient solutions, or new refrigerants (like R454B OR R-32
).Must be goal oriented Ability to build a positive working relationship with our customers and coworkers Must have a genuine empathy for customers / coworkers and a willingness to help others Ability to lift heavy equipment, work in various weather conditions, and perform physical labor (bending, crouching, and climbing). Excellent customer service and communication skills, with the ability to explain technical issues to customers in a clear and approachable way. Valid Florida driver's license and a clean driving record with a minimum of 3 years driving history. Knowledge of Service Titan preferred Physical Demands and Work Environment Typical work week is Monday to Friday Must embrace and be comfortable with our Mission statement: To comfort all in such a way that: (1) they are compelled to tell others about their experience, and (2) it honors the Great Comforter, Jesus Christ. We expect and encourage all Tri County employees to have a growth and improving mindset. This means they believe they can improve whatever they're doing with effort. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms. The employee must occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this position include close vision, distance vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Varying work conditions exist with this position: Uncontrolled environments include Highways/Roadways used with company vehicles, Personal and Business Property owned by customers including various and intrinsic hazards, exposure to Weather Conditions, including heat, humidity, cold, rain, lightening and winds. Controlled Environments include the TCA Shops/Offices/Warehouses, which are maintained in a safe manner. We Offer Our Employees:
Medical, Dental, and Vision Insurance 401(k) with 6% Match Life and AD&D Insurance Short Term and Long Term Disability Insurance Paid Time Off and Paid Holidays - including your birthday! Note This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship. The company is an Equal Opportunity Employer, drug-free workplace, and complies with ADA regulations as applicable.
