Maintenance Technician HVAC

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Job Title:

HVAC Maintenance Technician Job Type:

Permanent |

Full-Time Day/Hours:

Monday-Friday 7:00am-4:00 pm | On-Call, Rotation with Overtime (nights & weekends) as required

Location of Work:

Panama City Requirements :

Employer will

Conduct Background Check, Drug Screen, and Motor Vehicle Check SUMMARY:

As a HVAC Maintenance Technician , assist and learn how to service HVAC systems in accordance with the company's approved operating practices and with the highest level of customer care.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Key Responsibilities

• Complete HVAC in-home service calls on equipment less than 10 years old, ensuring customer satisfaction with assistance& oversight.
• Establish rapport with customers to recommend the right products and services, addressing their specific needs.
• Ask lifestyle questions to effectively troubleshoot heating and cooling system malfunctions.
• Educate and assist customers in selecting the best financing options and maintenance plans.
• Understand and meet sales criteria, holding yourself accountable for exceeding revenue goals.
• Demonstrate professionalism and expertise to win new referrals and encourage repeat business.
• Collaborate with customer service and dispatch teams to ensure the overall success of the business.
• Maintain a clean, organized job site and a well-stocked, inventoried service truck.
• Participate in training sessions, morning meetings, trade shows, and retreats to continue professional development.
• Train and mentor apprentices, ensuring they develop the skills needed for accurate repairs and installations.
• Ensure accuracy and timeliness with invoices, timecards, curbside feedback, and option sheets.

EDUCATION AND/OR EXPERIENCE

Required Qualifications:

• High School Diploma or equivalent.
• Valid driver's license and insurable driving record.
• Able to Pass Background Check & Drug Screen.
• Commitment to ongoing education and training, aiming to obtain NATE certification.
• Knowledge of local HVAC codes and the ability to apply them in practical, on-the-job situations.
• Ability to safely work from 32' extension and 12' step ladders.

Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.