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HVAC Service Manager
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True Comfort Heating, Cooling and Plumbing
Des Moines, IA (In Person)
$82,500 Salary, Full-Time
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Job Description
Job Overview We are seeking a dynamic and experienced HVAC Service Manager to lead our heating, ventilation, and air conditioning (HVAC) service operations. In this pivotal role, you will oversee the planning, coordination, and execution of HVAC service projects, ensuring top-tier quality and customer satisfaction. Your expertise in mechanical systems, refrigeration, plumbing, and HVAC design will drive efficient service delivery across diverse property types. As a leader in the field, you will manage a team of skilled technicians, foster safety compliance, and implement innovative solutions to meet client needs. This energetic position offers the opportunity to shape service excellence while advancing your career in a fast-paced environment. Duties Lead and supervise HVAC service teams, providing guidance on technical procedures, safety protocols, and customer interactions to ensure high performance and professionalism Oversee scheduling of field service operations, ensuring timely completion of maintenance, repairs, and installations for HVAC systems including air conditioning units, furnaces, geothermal and minisplits Review schematics, HVAC design plans, and technical drawings to accurately diagnose issues and develop effective repair strategies Manage inventory of parts and tools necessary for equipment repair and maintenance tasks Conduct site inspections to evaluate property maintenance needs related to HVAC/R systems and coordinate with clients on project scope Ensure all work complies with industry standards, safety regulations, and environmental guidelines such as ammonia refrigeration handling Maintain detailed documentation of service activities, including reports on equipment repair, welding repairs, ohmmeter readings, and mechanical troubleshooting Drive continuous improvement initiatives by implementing best practices in field service operations and technician training Qualifications Proven experience as a service technician with strong mechanical knowledge of HVAC systems. Demonstrated leadership skills with previous experience managing HVAC or property maintenance teams in a construction or facilities environment Ability to read schematics and technical drawings related to HVAC design and system layouts Familiarity with HVAC/R equipment repair tools such as ohmmeters and welding equipment Knowledge of boiler systems, mechanical components, and field service procedures for complex equipment maintenance Valid driver's license with a clean driving record; experience operating drivers preferred Strong communication skills for coordinating with clients, team members, vendors, and emergency responders when necessary Join us as an HVAC Service Manager to lead innovative solutions that keep buildings comfortable and operational! Your expertise will directly impact our clients' satisfaction while advancing your professional growth in a vibrant industry.