HVAC Service Technician

At Ultimate Heating, Air & Plumbing, we don't just fix HVAC systems—we build careers. For over 20 years, we've earned a reputation throughout the Treasure Valley for delivering exceptional customer service, investing in our people, and creating opportunities for technicians who want to grow professionally and financially. We're looking for experienced HVAC Service Technicians who take pride in their craftsmanship, enjoy helping homeowners, and want to be part of a company that values training, accountability, and long-term career development. If you're technically skilled, customer-focused, and motivated to continuously improve, this could be the opportunity you've been looking for. What You'll GetCompensation & Earning Potential Hourly training pay based on experience Performance-based compensation after training Overtime opportunities during peak seasons Bonus and SPIFF programs Top performers earn well above industry averages Year-round work and stability Benefits Medical, Dental & Vision Insurance 401(k) with Company Match Paid Time Off Paid Holidays Employee Assistance Program Tools & Support Company Vehicle & Gas Card Company Phone & iPad ServiceTitan Technology Fully Stocked Warehouse & Parts Support Uniform Program Tool Purchase & Tool Borrow Programs Growth & Development In-House Technical Training Ride-Alongs & Technical Coaching Leadership Development Opportunities Ongoing HVAC Education Nexstar Training Resources Career Advancement Opportunities into: Senior Technician Field Supervisor Service Manager Technical Trainer Operations Leadership Culture & PerksOne Team. One Standard. One Goal. At Ultimate, we believe great companies are built by great people. Team Events & Company Gatherings Performance Contests & Incentives Strong Call Volume Leadership Focused on Coaching & Development Professional Work Environment Family-Oriented Culture Clear Career Paths for Growth The Role As an HVAC Service Technician, you will diagnose, repair, and maintain residential HVAC systems while delivering a world-class customer experience. You are the face of Ultimate in the customer's home and play a critical role in building trust, solving problems, and creating lifelong customers. Key ResponsibilitiesTechnical Excellence Diagnose residential HVAC equipment accurately and efficiently Perform repairs on heating, cooling, and ventilation systems Conduct preventative maintenance and tune-ups Troubleshoot electrical, refrigeration, airflow, and control issues Complete detailed system evaluations and inspections Recommend repairs, upgrades, and system improvements when appropriate Stay current through ongoing training and development Customer Experience Build strong rapport with homeowners Clearly explain findings, repairs, and recommendations Educate customers on system operation and maintenance Deliver a professional 5-star customer experience Represent Ultimate's reputation and values in every home Performance & Accountability Meet productivity and quality standards Complete ServiceTitan documentation accurately and timely Maintain strong customer satisfaction scores Participate in ongoing coaching and technician development Take ownership of customer outcomes Professional Standards Maintain a clean, organized service vehicle Follow all company safety procedures Ensure work meets Ultimate quality standards Maintain professionalism during high-demand periods Team Collaboration Communicate effectively with dispatch and leadership Assist fellow technicians when needed Support company initiatives and department goals Contribute to a positive, high-performance culture What We're Looking ForRequirements 21+ years old Valid Driver's License with insurable driving record Ability to pass background check, drug screen, and MVR Minimum 2+ years HVAC service experience preferred EPA Certification required or obtainable Strong troubleshooting and diagnostic abilities Excellent customer service and communication skills Ability to work independently and manage time effectively Comfortable using tablets, mobile apps, and ServiceTitan Ability to work overtime and peak-season schedules when needed Preferred Qualifications Residential HVAC Service Experience EPA Universal Certification NATE Certification ServiceTitan Experience Strong understanding of airflow, refrigeration, and electrical diagnostics Sales and communication training experience Why Ultimate? We believe customers deserve technicians they can trust. We're looking for professionals who: Take pride in their work Put customers first Communicate professionally Embrace training and coaching Want to continuously improve Are committed to long-term career growth If you're ready to join a company that invests in your future, rewards performance, and provides the tools and support needed to succeed, we'd love to meet you. Ultimate Heating, Air & Plumbing Building Careers. Serving Families. Raising the Standard.

Pay:

$60,000.00 - $160,000.00 per year

Benefits:

401(k) 401(k) 4% Match 401(k) matching Company truck Dental insurance Employee discount Fuel card Health insurance Life insurance Paid time off Referral program Vision insurance

Work Location:

In person