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Job Description
Senior HVAC Technician -
Field Operations Company Name:
GeauxHVAC Department:
Field Services Reports to: Owner /
Executive Manager Location:
Ascension Parish & Greater Baton Rouge, LA ⸻ 1. Position Summary The Senior HVAC Technician at GeauxHVAC is more than just a technician — this role is for someone ready to lead in the field, solve complex HVAC problems independently, and help drive our company's reputation for elite service. This role requires a minimum of 5 years of hands-on HVAC experience (7+ preferred), strong customer communication, and the ability to manage a service van like it's your own operation. This position is designed for professionals who want to grow into leadership roles, including Field Supervisor and eventually Operations Manager, while being a key part of a company that genuinely C.A.R.E.s for its people. ⸻ 2. Essential Duties and Responsibilities Diagnose, repair, and maintain residential and commercial HVAC systems with speed and accuracy Perform high-quality installations of HVAC units, ductwork, and ventilation systems Communicate effectively with homeowners and business clients to explain services and solutions Uphold GeauxHVAC's C.A.R.E. values (Courageous, Ascend, Reliable, Efficient) in every job Mentor and guide junior technicians and apprentices to elevate team performance Maintain safety and compliance with EPA, NATE, and local HVAC standards Complete job records, pricing estimates, and system evaluations using Housecall Pro Participate in rotating on-call shifts, including some weekends and holidays ⸻ 3. Key Tasks / Daily Activities Review and execute daily service calls, installs, and follow-ups Perform advanced diagnostics and recommend long-term solutions Provide detailed customer education and system explanations Identify opportunities to add value through maintenance plans, upgrades, or warranty options Document work clearly, including before/after photos and task code updates Monitor truck inventory and restock proactively Deliver clean, professional work and maintain organized job sites ⸻ 4. Key Performance Indicators (KPIs)
Callback Rate:
<5%
Average Revenue Per Call:
Based on comfort solutions and added value
Customer Satisfaction Rating:
Minimum 4.8 stars on verified platforms
Comfort Club Sign-Ups:
Regularly educating and enrolling customers in our maintenance program
Billed Hours:
Consistently hitting target hours based on completed tasks ⸻ 5. Required Qualifications and Skills Minimum 5 years hands-on HVAC experience (7+ strongly preferred) EPA Universal Certification (Required) Proven ability to troubleshoot systems without supervision Professional demeanor and clean appearance Valid driver's license with a clean driving record Ability to pass a background check and drug screening with no hits Comfortable working in attics, crawl spaces, and outdoors in all weather conditions ⸻ 6. Preferred Experience Prior experience mentoring or training junior techs NATE Certification or equivalent technical credential (Preferred) Technologically Knowledgeable Light commercial service experience Previous roles in service Track record of high-rated service reviews and upsell performance ⸻ 7. Physical Requirements Ability to lift 50+ lbs, climb ladders, and work in tight spaces Prolonged standing, kneeling, and lifting required Comfortable with heat, cold, and humid Louisiana environments Working around dust, insulation, refrigerants, and power tools ⸻ 8. Work Environment and Schedule Monday-Friday, 8:00 AM to 5:00 PM (overtime or on-call shifts required) Service locations across Ascension Parish, Baton Rouge, Prairieville, and nearby areas Company vehicle provided for job-related travel Shop reporting or job-site direct dispatch depending on workload ⸻ 9.
Compensation and Benefits Hourly Pay:
$25-$45/hr based on experience, certifications, and performance
Health Insurance:
Full healthcare benefits after 60 days
Tools & Uniforms:
Company van, advanced tools, iPad, and uniforms provided
Career Growth Track:
As a growing Company positions are handed to best fit. We prefer to hire within and build our employees skills rather than outsource.
Fringe Benefits:
Weekly team meetings, professional development, and family-friendly company events ⸻ 10. Company Culture and Overview At GeauxHVAC, we do more than fix air conditioners — we care for people. We're a family-run company with deep roots in the community and a strong vision for the future. We invest in training, systems, and our team because we believe in building a place where the best technicians can become the next generation of leaders. If you take pride in your work, want a seat at the table, and are ready to stop feeling like "just another tech," we want to talk. ⸻ 11. How to Apply Or apply via Indeed Questions? Call (225) 456-3360
Job Type:
Full-time Pay:
From $20.00 per hour
Benefits:
Company truck Dental insurance Employee discount Health insurance Referral program Tools provided Vision insurance
