HVAC Service Technician

HVAC Service Technician Central Cooling and Heating Woburn, MA Job Details Full-time $24 - $40 an hour 1 day ago Benefits Fuel card Health savings account Company truck Health insurance Dental insurance 401(k) Paid time off Parental leave Employee assistance program Vision insurance 401(k) matching Employee discount Professional development assistance Life insurance Referral program Tools provided Qualifications Field service Customer service Upselling High school diploma or GED Cross-selling Driver's License Task prioritization Conflict management Adaptability Computer skills Manual handling Service technician experience EPA Certification Full Job Description Central Cooling and Heating located in Woburn, MA is seeking experienced Residential HVAC Service Technicians to join our team servicing our North shore customer base!

Pay:

$24 - $40/hr + Commissions and Bonuses (Top Techs earn over $150k!) Performance review after 90 days of employment.. Not just a handshake deal, we'll put it in writing! We don't just offer jobs—we build careers. Here's why you'll love being part of our team:

Industry-Leading Compensation:

We believe in rewarding excellence.

Training and Development Opportunities:

We're committed to your professional growth with training through our Service Professionals Academy and Resource Center!

Comprehensive Health Benefits:

We offer affordable, high-quality health, dental, and vision insurance to keep you and your family covered.

Fully Stocked Warehouse & Parts Runners:

We ensure you have the tools and support you need to excel, with a fully stocked warehouse and parts runners at your service.

New Clean Fully Stocked Truck:

Drive in style with a new, clean, fully stocked truck that's ready for any job. Paid Time Off Starting Day 1! We believe in the importance of rest and relaxation, so you start earning paid time off from your first day. 401(k) Plan with

Company Match:

Secure your future with our competitive 401(k) plan, including a generous company match.

Parental Leave:

We support our team members through all stages of life, including offering parental leave for new parents.

Tool and Boot Allowance:

We provide a tool and boot allowance so you have the best tools to get the job done.

Yearly Performance Reviews:

We believe in continuous improvement and offer yearly performance reviews to ensure you're on track and rewarded for your hard work. The best time to find a great job is when you already have a good job! In this role, you'll be responsible for: Providing clear explanations and educate customers about their HVAC systems, offering preventive maintenance tips and energy-saving recommendations. Effectively diagnosing and repairing malfunctioning a/c systems, gas and oil furnaces, gas and oil boilers, zoning systems, hydronic heating systems, as well as other HVAC equipment recommending appropriate solutions and discussing options with customers. Completing annual maintenance of heating and air conditioning systems. Participating as a member of our on-call rotation schedule for emergency service requests. Identifying opportunities for upselling and cross-selling additional services, products, or maintenance plans to customers during service visits. Remaining flexible and adaptable in work schedules and work assignments as defined by departmental and organizational needs. Maintaining accurate and up-to-date records of service calls, work performed, and parts used in the Service Titan platform. Additional Duties as

Assigned Required Skills and Abilities:

Prior heating and/or cooling experience in a residential capacity. Service Titan experience preferred Experience upselling additional services as well as selling replacement options when applicable. Ability to prioritize tasks and communicate with customers. Demonstrated excellent communication conflict resolution and interpersonal skills. Demonstrated ability to work as an effective team member and pitch in as needed. Computer skills and use of electronic devices for scheduling, invoice creation and communication to staff and customers required. Must be able to work on a ladder. Must be able to lift 50 pounds.

Education and Experience:

High School diploma or GED Minimum of two years field experience and formal training, as well as EPA certification. Current and unrestricted driver's license. Professional set of tools. Physical ability to perform all requirements associated with this position. #HVAC1

Job Type:

Full-time Pay:

$24.00 - $40.00 per hour

Benefits:

401(k) 401(k) matching Company truck Dental insurance Employee assistance program Employee discount Fuel card Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Referral program Tools provided Vision insurance

Experience:

Service technician: 3 years (Required)

License/Certification:

EPA Certification (Required)

Work Location:

On the road