Service Technician- 1st Shift

United Direct Solutions is currently seeking a full-time Service Technician for our Cincinnati, OH facility! United Direct Solutions, with facilities in Louisville, KY and Cincinnati, OH , employs hundreds of individual workers and their hard work does not go unappreciated or unrewarded. Here are just a few benefits you will find as a

United Mail Employee:

Competitive Pay Clean and Climate Controlled Facility Health, Dental and Vision Insurance; Life Insurance; 401(K) Career Development/Mentorship Opportunities Quick and Steady Advancement United direct Solutions, formerly United Mail named Best Workplace 2020 by Printing Industries of America United Direct Solutions, formerly United Mail has 40 Years of Commitment to Employees Service Technician

• Direct Mail Manufacturing Shift:

  Primarily 1st Shift
• Monday
• Friday 7:30AM
• 4:00

PM Availability:

Must be available 24/7 for urgent issues

Travel:

Occasional travel may be required Position Overview We are seeking a skilled and reliable ServiceTechnician to support our direct mail manufacturing operations. This role is responsible for maintaining facility systems, utilities, and production equipment within our print and lettershop environment. The ideal candidate will have a blend of mechanical and electrical expertise, a strong commitment to teamwork, and the ability to respond quickly and effectively to equipment and facility issues. Key Responsibilities Perform maintenance, troubleshooting, and repairs on all facility and utility systems. Maintain and repair print and lettershop equipment to ensure maximum uptime and operational efficiency. Perform scheduled Preventive Maintenance (PM) on equipment and maintain accurate PM documentation. Provide 24/7 support for urgent equipment or facility issues as needed. Assist operators with challenging production jobs that require technical expertise. Order, track, and maintain inventory of spare parts and maintenance supplies. Coordinate with equipment vendors for installations, PM services, and repairs. Support continuous improvement initiatives and assist with other duties as assigned. Travel to vendor locations, training sessions, or sister facilities as required. Preferred Equipment Experience Experience or familiarity with equipment from the following manufacturers is a plus:

• BlueCrest
• Bell and Howell
• MCS•Kirk-Rudy Required Skills & Qualifications•Strong mechanical and electrical maintenance skills.
• Experience in a manufacturing or production environment, ideally print, mail, or related fields.
• Ability to diagnose and resolve equipment issues quickly and effectively.
• Strong teamwork mindset and ability to work collaboratively with operators, management, and external vendors.
• Excellent communication skills and a client-focused attitude.
• Ability to work independently, prioritize tasks, and adapt to changing needs.
• Must be able to lift, bend, climb, and work in fast-paced industrial environments.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or

EXPERIENCE

High School diploma or GED required and five (5) year building maintenance experience, or any equivalent combination of training and experience. 3

• 5 years of experience in facilities maintenance or equivalent related functions.

Knowledge of OSHA and other environmental regulations. Knowledge of general maintenance methods, operating requirements and safety precautions related to facilities management. Must be well organized, detail and customer (internal and external) oriented self-starter.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Able to read fine print. Ability to speak effectively before groups of customers or employees of organization

MATHEMATICAL SKILLS

Ability to perform addition, subtraction, multiplication and division. Ability to calculate figures and amounts such as discounts, proportions, percentages, area, circumference and sales tax.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand and walk. Must be able to life 30 lbs in repetition and 70 lbs. max.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually minimal. Travel between United Mail site locations will be required.

Job Type:

Full-time Benefits:

401(k) 401(k) matching Dental insurance Health insurance Health savings account Paid time off Vision insurance

Experience:

Maintenance:

1 year (Preferred)

Work Location:

In person Monday

• Friday 7:30AM
• 4:00PM