Assistant Property Maintenance Coordinator

Through our advanced systems and networks, our Property Management team acquires, rehabs, markets, fills, and manages single-family homes across the country. The scope and scale of these operations make solid leadership an integral part of our success.

Essential Functions:

Interact with clients, primarily owners and residents, from the move-in process to the move-out processes and everything in between. Identify appropriate vendors and coordinate service repair work as needed. Maintain accurate and detailed records in Revela, our property management software. This includes invoicing home owners, collections from residents, payments to trades. Coordinate resident move-out inspections and completion of damages to get the home back to a "market ready" standard. Complete SODA forms in compliance with relevant laws. Reply to homeowner and resident emails to answer questions through our ticketing software. Opportunity to coach and develop a team of property managers. Lead a team of property managers to achieve team goals and KPIs.

Qualifications:

At least two years of experience in a Single Family Rental Property Management role. Experience coordinating with HOA's is a plus. Strong oral and written communication skills. Above average attention to detail and interpersonal skills. Ability to communicate professionally with customers.

Preferred:

A working knowledge of property management and customer ticketing software systems, especially Revela, Yardi, Salesforce, and Zoho.

Job Type:

Full-time This role is hybrid , requiring in office work 3 days per week in Southfield, Michigan. This role is hybrid, requiring in office work 3 days per week in Southfield, Michigan.