Job Description
Role:
Onsite Director of Operations - Maintenance and Roads Location:
Coarsegold, CA Community:
Yosemite Lakes Pay Range:
$80,000 - $125,000 per year (depending on education and experience) Job Type:
Full Time Company Summary RealManage Elevated Onsite is a division of RealManage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its CiraConnect division. The RealManage Elevated Onsite professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry. RealManage Elevated Onsite is a values-based company with the following values as our guiding principles: Integrity:
we always do the right thing. Respect:
for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship. Selflessness:
more than teamwork; we are part of something special and much larger than any of us. Personal Relationships:
we are a professional services company; people do business with people they like. Always Improving:
never satisfied, always learning, and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better. Join RealManage Elevated Onsite fast-growing team where energy, teamwork, innovation, and contribution are highly valued. Each branch proudly serves a diverse mix of single-family, townhome, and condominium communities. These community associations are of all sizes, from small communities to large, master-planned communities. RealManage has earned the prestigious Certified™ recognition from Great Place to Work ®, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience. Community Summary Yosemite Lakes Park is a non-gated community in the Central California Sierra Mountain foothills located between Yosemite National Park and Fresno near the unincorporated town of Coarsegold. YLP covers about 10 square miles at elevations from 900 to 2,200 feet, naturally landscaped by oak tree, pine tree, and boulder landscapes, pristine views of snowcapped mountains and the broader views of the Central Valley. All homes are custom-built on 1 acre and larger home sites. There are 2,263 parcels with about 1,870 homes. YLP is administered by an elected board of the Yosemite Lakes Owners Association (YLOA). Declaration of Restrictions (DOR) are not stringent as YLP caters to people who enjoy an active outdoor lifestyle and the community retains its character by individual pride in ownership. Amenities include a 9-hole golf course with pro shop and coffee shop, riding/boarding stable, clubhouse with restaurant, lounge and library, swimming pool and tennis courts, a ball field, picnic areas, basketball court, volleyball court, tether ball, private security, storage facility, hiking/riding trails and fishing lakes. Role Summary The Director of Operations - Maintenance and Roads is a senior leadership role responsible for the strategic and day‑to‑day oversight of Yosemite Lakes Owners' Association's Maintenance Department and Roads Crew. This position ensures the efficient operation, stewardship, and long‑term sustainability of the Association's infrastructure, amenities, and road systems within one of the region's largest and most highly amenitized HOA communities. In addition to operational leadership, this role carries full P&L responsibility for both departments and plays a key role in the annual budgeting, forecasting, and reserve planning process . The Director will serve as the primary face of the Maintenance and Roads operations to homeowners, the Board of Directors, and other stakeholders, providing clear communication, professional reporting, and trusted subject‑matter expertise. This position reports directly to the Executive Director and works closely with other members of the senior management team to align departmental goals with the Board's strategic objectives and the community's long‑term vision. Responsibilities Operational Leadership Provide overall leadership and direction for the Maintenance Department and Roads Crew, ensuring high standards of safety, quality, and service delivery Oversee preventative maintenance, repairs, capital improvements, and infrastructure projects across common areas, amenities, buildings, and road systems Develop and implement operating plans, policies, procedures, and service standards for both departments Ensure compliance with applicable safety regulations, environmental guidelines, and governing documents Financial Management & Budgeting Prepare, manage, and administer the annual operating budgets for both the Maintenance and Roads departments Maintain full P&L accountability , including expense control, forecasting, and variance reporting Provide input into reserve studies and long‑term capital planning related to infrastructure, roads, and major systems Evaluate vendor contracts and service agreements to ensure cost‑effective and high‑quality outcomes Staff Management & Development Lead, mentor, and develop department managers, supervisors, and frontline staff Promote a culture of accountability, professionalism, teamwork, and continuous improvement Oversee staffing plans, performance management, training, and succession planning Board, Homeowner & Community Relations Serve as a primary spokesperson for Maintenance and Roads operations to the community Attend Board of Directors meetings to present departmental reports, budget updates, and project status, and to respond to Board member and homeowner questions Communicate complex infrastructure topics clearly and professionally to non‑technical audiences Address homeowner concerns and service requests with diplomacy, responsiveness, and sound judgment Vendor & Project Management Manage relationships with contractors, engineers, inspectors, and vendors Oversee bidding processes, contract execution, and project deliverables related to maintenance and roads Ensure projects are completed on time, within budget, and to specified quality standards Disclaimer This description is not intended to be an exhaustive list of duties. Responsibilities may evolve based on Board direction and community needs. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of this position. Bachelor's degree in construction management, facilities management, engineering, business administration, or a related field, or equivalent professional experience. Minimum of 7-10 years of progressive experience in maintenance operations, infrastructure management, public works, facilities, or a similar operational environment. Proven experience overseeing multiple operational teams and managing complex, physical assets. Demonstrated experience with budget development and P&L responsibility . Strong written and verbal communication skills with the ability to present confidently to Boards and large groups. Preferred / Highly
Desired Direct experience working within the HOA or community association industry , or strong working knowledge of how HOAs operate, including governing documents, board relations, and homeowner expectations Experience in highly amenitized communities, municipal environments, or large‑scale property operations Familiarity with reserve studies, capital planning, and long‑term infrastructure lifecycle management Strategic thinker with strong operational execution skills Financial acumen and budget discipline Excellent client facing and presentation abilities Collaborative leadership style with the ability to influence at all levels Calm, professional, and solutions oriented under pressure High level of integrity, accountability, and community mindset Work Environment Must be able to competently and legally operate a vehicle in the State of California Work is performed indoors, with varying types of lighting and controlled temperature, and outdoors, with potential for work in inclement weather such as extreme temperatures and rainy conditions May require occasional extended and/or irregular hours including some nights, weekends and holidays as requested Must be able read well enough to see obscure or faint printing with or without corrective lenses Must be able to move about on foot to accomplish tasks related to the position Must be able to successfully pass a pre-employment drug test and background screening, and random drug tests throughout the term of employment Physical Requirements Ability to stand and walk for extended periods throughout the workday Ability to climb stairs, ladders, bend, stoop, kneel, crouch, or reach frequently Ability to lift, carry, push, or pull objects up to 50 pounds regularly and occasionally heavier with assistance Manual dexterity to operate tools, equipment, and machinery safely Visual acuity to inspect equipment, read gauges, and perform detailed tasks Hearing ability to detect alarms, equipment sounds, and verbal instructions in noisy environments Ability to work in varying environmental conditions (heat, cold, dust, noise, outdoors) Ability to wear and use appropriate personal protective equipment (PPE) Ability to work varying schedules, including evenings, weekends, on-call, and overtime as required Ability to sit, grasp, handle, feel, balance, identify colors, peripheral vision, write, count, read, speak, analyze, alphabetize, and perceive depth Pay and Benefits $80,000 - $125,000 per year Benefits include Medical Insurance - Company will pay the premium for Employee Only Tier on the HSA plan Dental Insurance Vision Insurance Life and Disability Insurance HSA (Required High-Deductible Medical Plan to be eligible) FSA account for health-related expenses FSA account for dependent care expenses Education Reimbursement for industry related classes 401K match after 1 year Employee Assistance Program (EAP) 9 paid holidays and 2 floating holidays EEO & Values Statement RealManage is a values based, equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
