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Shop Service Manager

Job

Kern Machinery

Lamont, CA (In Person)

$95,000 Salary, Full-Time

Posted 03/24/2026 (Updated 1 day ago) • Actively hiring

Expires 6/21/2026

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Job Description

Shop Service Manager Kern Machinery Pay $80,000 - $110,000 / YEAR Responsibilities
  • Assures the service department is adequately staffed by recruiting, hiring, and promoting the right employees for the right positions.
  • Ensures the service department develops and efficiently and effectively processes repair orders.
  • Accountable for creating and maintaining a positive Customer Experience at every point, building collaborative relationships.
  • Ensures the service team communicates promptly with customers to produce positive results.
  • Implements and monitors ongoing actions to maintain high customer satisfaction and loyalty.
  • Enhances employee performance through effective ongoing evaluations, recognition, rewards, and corrective management practices to produce adequate results.
  • Coordinates effective technician scheduling of service work, including ongoing adjustments.
  • Monitors the achievement of departmental business objectives (strategies, profit/budget plans, etc.) consistent with KMI's policies, regulations, and expectations.
  • Ensures technicians are being effectively managed daily to maximize productivity and morale. Experience, Education, Skills, and Knowledge
  • 5+ years of previous experience as a service shop Manager/Supervisor or related shop service experience
  • High School Diploma or GED equivalent. A two-year degree or certificate from a college or technical school is preferred.
  • Bilingual Spanish/English language preferred but not required
  • Experience using standard desktop applications such as Microsoft Office and Internet applications
  • Effective communication skills (written and verbal)
  • Ability to analyze and interpret internal reports
  • Ability to work extended hours and weekends Back To Listings

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