Operations & Maintenance Superintendent

JOB Under general direction, plans, schedules, assigns, and reviews the work of maintenance staff within the Department; supervises, plans, and coordinates the maintenance, and repair of City streets, parks, facilities, wastewater treatment and collection systems, and water distribution systems traffic signage, and graffiti abatement; monitors, and provides technical input for assigned maintenance, operations, and related projects and programs; monitors contractor work and overall performance; performs a variety of technical tasks relative to the assigned functional area; and performs related work as required.

Receives general direction from the Public Works Director. Exercises direct and general supervision over clerical and maintenance staff.

This is the full supervisory-level class in the maintenance class series. Responsibilities include planning, organizing, supervising, reviewing, and evaluating the work of maintenance staff either directly or through lead workers. Incumbents are expected to independently perform the full range of duties as assigned. Performance of the work requires the use of considerable independence, initiative, and discretion within established guidelines. This class is distinguished from the Public Works Director in that the latter is a Director level classification and has management responsibility for all public works maintenance services and operations of the City.

EXAMPLE OF DUTIES

Plans, organizes, assigns, supervises, and reviews the work of assigned staff in the maintenance, and repair of all City streets, parks, facilities, wastewater treatment and collection systems, and water distribution systems, traffic signage, and graffiti abatement; administers specialized projects and programs in area of assignment.

Participates in the development and implementation of goals, objectives, policies, and priorities for assigned services and programs; identifies resource needs; recommends and implements policies and procedures, including standard operating procedures for assigned facilities.

Evaluates employee performance, counsels employees, and effectively recommends initial disciplinary action; assists in selection and promotion.

Trains staff in work and safety procedures and in the operation and use of equipment and supplies; implements procedures and standards.

Monitors operations and activities of the maintenance work unit; identifies opportunities for improving service delivery methods and procedures; provides recommendations concerning process changes; reviews with appropriate management staff; implements improvements.

Determines and recommends equipment, materials, and staffing needs for assigned operations, projects, and programs; participates in the annual budget preparation; prepares detailed cost estimates; maintains a variety of records and prepares routine reports of work performance. Oversees the development of consultant requests for proposals for professional and/or construction services and the advertising and bid processes; evaluates proposals and recommends project award; administers contracts after award; prepares specifications for various equipment, materials, and supply purchases.

Meets and confers with contractors, engineers, developers, architects, a variety of outside agencies, and the general public in acquiring information and coordinating public works maintenance matters; provides information regarding District development requirements.

Plans and lays out maintenance work projects; monitors and controls supplies and equipment; orders supplies and tools as necessary; prepares documents for equipment procurement; oversees the bid process for maintenance and repair projects.

Coordinates work of contractors for the best utilization of available staff and resources; examines work areas to review work in progress and resolves work problems; inspects work upon completion.

Ensures that contractors provide a high degree of service to both internal and external customers that support achieving the department's and the City's mission, objectives and values.

Supervises the use of and operation of tools, equipment, and vehicles; ensures that tools, equipment and vehicles are safely operated, maintained, and secured when not in use; schedules the service, repair, and replacement of tools and equipment. Inspects work in progress and completed work of assigned employees and contractors for accuracy, proper work methods, techniques, and compliance with applicable standards and specifications.

Inspects the assigned City infrastructure for safety violations; ensures that safety procedures are followed and that safety equipment is worn; makes periodic safety presentations to assigned staff.

Performs the most complex maintenance duties and provides technical assistance to crews. Troubleshoots complex operational and maintenance problems; corrects or directs the correction and repair of operational and/or equipment problems. Coordinates assigned services and activities with those of other divisions and outside agencies. Stays current on the status of new and pending regulatory legislation; recommends changes to current policies and procedures in order to comply with changes in legislation.

Oversees safety programs and training for the assigned functional areas and work groups; assists in action planning for safety programs; implements and monitors risk management plans regarding hazardous materials; responds to workers' compensation issues.

Answers questions and provides information to the public; investigates inquiries; recommends corrective actions to resolve issues.

Responds to emergency situations as necessary.

Performs other duties as assigned.

SUPPLEMENTAL INFORMATION PHYSICAL

DEMANDSMust possess mobility to work in a standard office setting and use standard office equipment, including a computer, and to work in and around District streets, storm drains, sanitary systems, and related facilities; strength, stamina, and mobility to perform light to medium physical work, to work in confined spaces, around machines, to climb and descend ladders, to operate varied hand and power tools and equipment, and to operate a motor vehicle and visit various District and meeting sites; vision to read printed materials and a computer screen; color vision to read gauges and identify appurtenances; and hearing and speech to communicate in person and over the telephone or radio. The job involves frequent walking in operational areas to identify problems or hazards. Finger dexterity is needed to access, enter and retrieve data using a computer keyboard or calculator and to operate above-mentioned tools and equipment. Positions in this classification bend, stoop, kneel, reach, and climb to perform work in and inspect work sites. Employees must possess the ability to lift, carry, push and pull materials and objects weighing up to 100 pounds, or heavier weights with the use of proper equipment.

ENVIRONMENTAL

ELEMENTSEmployees partly work in an office environment and partly work in and around public works infrastructure and are exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, confining workspace, chemicals, mechanical and/or electrical hazards, and hazardous physical substances and fumes. Employees may interact with upset staff and/or public and private representatives, and contractors in interpreting and enforcing departmental policies and procedures.